Assistant Branch Manager

Assistant Branch ManagerClimb Credit Union is looking for a motivated and people-focused Assistant Branch Manager to support branch operations, coach frontline staff, and ensure members receive exceptional service every day. This role is ideal for a financial services professional who thrives on leadership, collaboration, and operational excellence and is ready to grow into a branch management career path. You'll partner closely with the Branch Manager and senior leadership while continuing to serve members and mentor staff on the floor.Why You'll Love Working at Climb Credit UnionAs a member-owned, not-for-profit credit union, we put people first—our members, employees, and communities.Founded in 1951 with a strong history of stability and growthNamed a Denver Post Top Workplace (2024 & 2025 & 2026)Leadership that values collaboration, transparency, and developmentA culture where your work directly improves our members' financial well-beingPerks Of Climb Credit Union401K Employer match 100% Match on first 3% and 50% on next 2.5%Medical, Dental, Vision InsurancePTO (Paid Time Off) 2 additional personal days (Floating)VTO (Volunteer Time Off) 16 hours11 Paid HolidaysEmployee Assistance plan focuses on wellness, mental health - 8 free sessions offeredTuition ReimbursementEmployee loan rate reductionDiscounts on Climb Credit Union loans and servicesFinancial Investment/CounselingEmployee events throughout the yearRequirementsWhat You'll Be DoingSupport the Branch Manager in daily branch operations, staffing, and service delivery.Lead by example through hands-on member service and problem resolution.Coach, train, and mentor Member Service Representatives to strengthen performance, confidence, and engagement.Serve as a technical and regulatory resource for complex member transactions and products.Participate in branch meetings and collaborate with senior leadership on initiatives and projects.Identify and facilitate relationship-based cross-sell opportunities that align with member needs.Ensure compliance with policies, procedures, and reporting requirements.Act as Branch Manager in their absence and assist with supervisory responsibilities.What We're Looking For3–5 years of financial services or related member-focused experiencePrior experience coaching, mentoring, or supervising staff strongly preferredAssociate degree, relevant certification, or equivalent work experienceStrong communication, leadership, and problem-solving skillsAbility to balance operational responsibilities with people leadershipThis is a full-time, exempt position with a starting annual salary of $63,000, with the opportunity for higher compensation based on experience, education, and qualifications.If you're ready to Rise & Thrive, create unforgettable experiences for our members, and play a meaningful role in the growth of a thriving organization, we'd love to hear from you.We appreciate your interest in joining our team and look forward to learning more about how your skills, passion, and leadership can make an impact.We value diverse experiences and encourage candidates who meet most, but not all qualifications to apply.