PROGRAM ASSOCIATE

Company Description COMMUNITY COOKS is a Somerville-based nonprofit that mobilizes individuals, businesses, civic, educational, and faith-based groups to provide home-prepared food for neighbors experiencing food insecurity across Greater Boston. We work by partnering with shelters, after school programs and other frontline human service agencies that provide critical services for our neighbors. By providing home‑cooked meals to our partner agencies, our goal is to free up their time to focus on their advocacy/service models and ensure those they are supporting receive the nourishment they need to meet their daily challenges. We currently rally 900+ volunteers and provide 2,400+ monthly meals to 37 partner agencies in the Greater Boston area. Program Associate Location: Somerville, MA | Category: Nonprofit | Job type: Full-Time | Date: April 30, 2026 Job Description The Program Associate is a full‑time position at Community Cooks reporting to the Program Manager (PM). The Program Associate supports the Program Manager and helps ensure our Meal Program delivers high‑quality services to partner agencies with the care and compassion that distinguishes the Community Cooks mission. Key Functional Areas Volunteer Coordination and Relationship Management Meal Coordination and Development Drop‑Off Space Management and Delivery Partner Program Service and Relationship Building Information Management and Communications General Administration and Outreach Expectations and Work Style As a key member of a small, collaborative team, the Program Associate may be required to provide flexible support and step in wherever needed. We’re looking for a colleague who is committed to our mission, highly organized, patient, detail‑oriented, and able to keep the big picture in mind. Qualifications The successful candidate will be excited about working as an integral member of a small, collaborative team and be flexible, highly organized, patient, and detail‑oriented while keeping the big picture in mind. Required Skills and Experience High comfort level with technology, including proficiency with basic MS Office applications (Word, PowerPoint, Excel) Experience working with Salesforce or other CRM database systems; quick learner of new technology Customer service and relationship management to support staff, volunteers, and partner agencies Analysis and problem‑solving to troubleshoot operational issues, refine systems, and perform work routines Verbal and written communication using a variety of communication platforms and heavy reliance on email to conduct daily program coordination and cultivate relationships Technology integration to support data management and continuously improve operational effectiveness Specific Responsibilities Support the Program Manager, ensuring smooth daily operation of the meal delivery program: coordinating meal deliveries and pick‑ups, cultivating relationships with volunteers, coordinating meal reminders, and handling general troubleshooting as needed. Assist with planning of special events, including event volunteer appreciation and orientations. Serve as a welcoming voice and face of our organization. Professional Conduct Maintain a customer‑service orientation with all Community Cooks constituents. Build knowledge of the Community Cooks mission and service programs. Contribute to an inclusive workplace culture by maintaining positive relationships based on mutual trust and respect. Collaborate proactively and enthusiastically with colleagues and partners to develop and coordinate the program. Demonstrate flexibility and adaptability. Communicate clearly and responsively with a “can do” spirit. Embrace continuous learning, using feedback and available resources to improve personal and organizational capability. Working Conditions & Benefits Full‑time (35 hours per week) non‑exempt position with annual salary of $45,000‑$50,000. Comprehensive benefits package: generous paid time off (15 vacation days, 2 personal wellness days, 12 holidays, 3+ bonus holidays when office is closed at year‑end, 10+ sick days per year); 80% of individual health insurance plan or equivalent dollar amount toward family plan; 100% of dental insurance; retirement plan with 3% employer match; professional development opportunities. On‑site work at Union Square Somerville Office with some hybrid flexibility; occasional evenings or weekends may be required with comp time. The Program Associate reports directly to the Program Manager and will provide support to all Community Cooks staff. Compensation Salary: $35,568 – $50,000 Application Status Position closed; deadline May 13, 2026 has passed. #J-18808-Ljbffr Community Cooks