Bartender

Bartender

Chicago, Illinois

Position Summary

The Albert at Hotel EMC2 is seeking an experienced, personable, and service-driven Full-Time Bartender to join our Food & Beverage team. The Bartender is responsible for creating an exceptional guest experience through professional, attentive service and the preparation and presentation of high-quality beverages.

This position requires strong knowledge of cocktails, spirits, wine, beer, responsible alcohol service, and proper bar procedures. The ideal candidate will thrive in a fast-paced hospitality environment, demonstrate excellent communication skills, and consistently maintain the service and presentation standards expected within a Marriott Autograph Collection property.

Essential Duties & Responsibilities

• Provide professional, friendly, and attentive service to all guests.
• Prepare and serve cocktails, mixed drinks, wine, beer, non-alcoholic beverages, and other menu offerings according to established recipes and presentation standards.
• Maintain knowledge of the beverage menu, ingredients, spirits, wine selections, beer offerings, and current promotions.
• Provide knowledgeable recommendations and answer guest questions regarding beverage selections.
• Verify identification and follow all applicable laws and company policies regarding the service of alcoholic beverages.
• Monitor guest alcohol consumption and practice responsible alcohol service at all times.
• Accurately enter guest orders into the POS system and properly process cash, credit card, room-charge, and other approved transactions.
• Maintain proper cash-handling procedures and accurately complete assigned opening and closing responsibilities.
• Prepare and maintain the bar before, during, and after service, including stocking liquor, beer, wine, mixers, garnishes, glassware, and supplies.
• Maintain a clean, organized, sanitary, and visually appealing bar and service area throughout the shift.
• Follow established recipes, portion-control standards, and beverage presentation guidelines.
• Monitor inventory levels and communicate product or supply needs to management.
• Assist with inventory counts and proper storage and rotation of beverage products as assigned.
• Follow all food safety, sanitation, health, and workplace safety requirements.
• Work collaboratively with servers, hosts, culinary team members, barbacks, management, and other Food & Beverage employees to ensure efficient service.
• Communicate guest concerns, service issues, or unusual circumstances to management promptly.
• Respond professionally to guest requests and assist in resolving concerns within the scope of the position.
• Maintain a professional appearance and comply with established uniform and grooming standards.
• Complete assigned side work, opening duties, closing duties, and cleaning responsibilities.
• Support restaurant events, private dining, banquets, special promotions, and other Food & Beverage operations as needed.
• Maintain confidentiality and professionalism when interacting with guests, employees, and hotel leadership.
• Perform additional duties as assigned based on operational needs.

Qualifications

• Previous bartending experience in a restaurant, hotel, lounge, or high-volume hospitality environment preferred.
• Strong knowledge of classic and contemporary cocktails, spirits, wine, and beer.
• Ability to learn and consistently execute The Albert's beverage recipes and service standards.
• Excellent guest-service and interpersonal skills.
• Strong communication and organizational abilities.
• Ability to multitask and remain professional in a fast-paced environment.
• Ability to accurately handle cash and electronic payment transactions.
• Must meet all applicable legal requirements for serving alcoholic beverages.
• Food Handler and/or responsible alcohol service certification may be required based on applicable regulations and company standards.
• Ability to work effectively both independently and as part of a team.

Schedule & Availability

This is a full-time position requiring flexible availability based on business needs. Candidates should be available to work a varied schedule that may include:

• Mornings and/or evenings
• Weekends
• Holidays
• Special events
• Extended hours during periods of high business demand

Regular and reliable attendance is an essential requirement of the position.

Physical Requirements

The Bartender must be able to perform the essential functions of the position, with or without reasonable accommodation, including:

• Standing and walking for extended periods throughout the shift.
• Frequently reaching, bending, twisting, and moving within the bar and restaurant.
• Handling bottles, glassware, bar equipment, trays, and other Food & Beverage supplies.
• Lifting, carrying, pushing, and/or pulling items associated with normal restaurant and bar operations.
• Working in a fast-paced environment that may involve varying noise levels, temperatures, and periods of high guest volume.

Service Expectations

As a member of The Albert and Hotel EMC2 team, the Bartender is expected to demonstrate professionalism, hospitality, teamwork, accountability, and attention to detail at all times. Employees are expected to contribute to a welcoming environment and deliver consistent service that reflects the distinctive guest experience of Hotel EMC2 and the Autograph Collection.

Equal Employment Opportunity

Hotel EMC2 and The Albert are committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Employment decisions are based on qualifications, performance, business needs, and other job-related considerations without unlawful discrimination.