HEALTH SUPPORT SPECIALIST - 64003209

Requisition No: 882497 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64003209

 Pay Plan: Career Service

Position Number: 64003209 

Salary: $1400.53 Bi-Weekly 

Posting Closing Date: 09/16/2026 

Total Compensation Estimator 

Your Specific Responsibilities:

• Accurately determines income eligibility of current and potential WIC Program participants based on Federal, State income guidelines and input data into computer system. Whenever possible, the determination of income eligibility and/or nutrition risk eligibility and benefits issuance functions must be separate to ensure program integrity as stated in DHM 150-24. Obtains demographic data through telephone and face-to-face interviews with clients and accurately inputs data into computer system. Issues WIC Program benefits in accordance with procedures outlined in DHM 150-24 WIC manual. Schedules appointments for WIC Program clients. Offers the opportunity for voter registration to each eligible parent/participant at certification. Ensures a voter registration preference form for each applicable participant is completed and maintained according to procedure.
• Performs anthropometric on WIC clients using the correct anthropometric techniques. Performs hematological screening on WIC clients as needed.
• Maintains equipment as necessary; responsible for calibrating all equipment used for weighing, measuring, and performing hematological screening following the procedures outlined in DHM 150-24 of the Special Supplemental Nutrition Program Manual. Maintains a log of all hematological equipment. Maintains documentation of all calibrations.
• Provides a limited amount of nutrition education in the form of WIC quarterly newsletters. Provides clients access to literature and guidance pertaining to breastfeeding, immunizations and substance abuse (alcohol, tobacco, drugs). 
• Cleans labs area and equipment daily. Creates and maintains client folders and obtains required documents for certifications used by the clerical staff.
• Accurately completes all required forms and reports.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Working knowledge of anthropometric equipment
• Strong customer services and interpersonal skills
• Problem solving skills
• Ability to work independently and as part of a team
• Experience with multitasking
• Business phone etiquette skills
• Strong verbal and written communication skills
• Ability to obtain and accurately document data
• Experience in typing and computer data entry
• Experience and knowledge with Microsoft office- Word, Excel, Outlook
• Experience with following policies and rules in a professional environment.

Qualifications:

Minimum Qualifications:

• This position requires a willingness to work before, during, and/or beyond normal work hours in the event of an emergency. This includes emergency duties including, but not limited to, response to threats involving any disaster, man-made or natural.
• This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship.
• This position is full-time, requires daily in-office work.
• This position requires the successful incumbent to work in various clinic locations and other community partners in Brevard County. 
• Must be willing and able to perform anthropometrics and finger sticks on women, infants and children.
• Must have the ability to solve challenging customer service situations in person and over the phone.

Preferred:

• Preferred to be able to fluently read, write, and speak both English and Spanish or Creole.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C  ollaboration: We use teamwork to achieve common goals & solve problems.

A  ccountability: We perform with integrity & respect.

R  esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E  xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Melbourne, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

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• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.