Server - Beer and Wine

Role Summary As a Server – Beer and Wine you will be responsible for guiding guests to order food products and/or beverages to enhance the movie‑going experience. This includes greeting guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The role is a vital link between guests and kitchen staff, and may require cross‑training as a restaurant worker, concessionist, box office cashier, or usher as staffing needs arise. Responsibilities Greet guests with a smile in a timely and professional manner. Possess full knowledge of bar and menu items in a fast‑paced environment to enhance the guest experience. Accurately record food and beverage orders from guests. Responsible for all transactions done on the assigned register (maintain proper cash balance, distribute correct tickets or inventory, log off correctly, and report any concerns such as unauthorized use). Verify identification to confirm guests are at least 21 years of age for all alcohol transactions. Ensure that alcohol is consumed only in designated areas. Use suggestive selling techniques consistently. Collaborate with the kitchen team to ensure that food orders are accurate. Consistently wipe down and sanitize employee and guest high‑contact areas. Utilize personal protective equipment while completing position‑specific tasks. Adapt to the frequency and scope of required cleaning tasks. Monitor safety and security issues (trip hazards, lighting, suspicious persons, etc.) and report them to management. Perform other work‑related duties as assigned. Requirements Proof of age (must be 18, or 21 in some states). Complete basic food‑handling training and obtain any required local or state certification, health card, or food‑handler permit. Complete a Safe Alcohol Service training program. Availability to work flexible hours, including evenings, weekends, and holidays. Require regular and consistent attendance. Have an energetic and friendly attitude during each shift. Provide excellent guest service. Exhibit accurate cash handling and basic math skills. Possess interpersonal skills to communicate (verbal and written) with all ages, genders, and personalities. Be able to talk, listen, and comprehend English. Work effectively in a team environment and independently. Take and follow direction. Respond with a sense of urgency. Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking, and reaching around the theater. Noise level may be moderate to high at times. Ability to work in a standing position for extended periods. Benefits Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* *Benefits may vary by career category; please refer to the career site for details. Disclaimer This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description as it deems appropriate. Any changes, amendments, or modifications may be implemented even if not communicated, reprinted or substituted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke‑free workplaces, including vapor, electronic, conventional, and cigars. Equal Opportunity Employer Cinemark is an Equal Opportunity Employer. Pay Range $17.25 – $20.05 per hour. #J-18808-Ljbffr