Parking Enforcement Officer I

Please see Special Instructions for more details. This position is not eligible for new sponsorship. Position Information Announcement Number STAFF - VA - 26211 For questions regarding this position, please contact: Under the supervision of the Parking Enforcement Supervisor, Parking Enforcement Officers conduct foot and vehicle patrols of University parking lots in order to enforce campus parking regulations. Some of the duties will include: patrolling campus parking areas; issuing citations; use the T2 enforcement and parking management software; selling vehicle parking permits; providing information about the University to visitors; routinely work overtime assignments to assist with parking for special and athletic events; and assisting motorists in distress. Position Number 4M1699 Department Parking Facility Division Administration Appointment Type Classified Contract Term Fiscal Year FLSA Non-Exempt Union Affiliation FOCUS-MFPE FTE 1.0 Benefits Eligible Salary $25.00 per hour Recruitment Type Open General Statement Under the supervision of the Parking Enforcement Supervisor, Parking Enforcement Officers conduct patrols of University parking lots to ensure a safe parking experience on campus, deter parking violations, and provide motorist assistance. Duties and Responsibilities Parking enforcement Officer will perform foot and vehicle patrols of campus parking areas; write parking citations; issue written and verbal warnings; identify vehicles to tow and initiate and assist in the towing/booting process; release vehicles and bicycles from impound; assist in parking and traffic control for special and athletic events; use ticket-writing equipment and parking management software; enforce bicycle regulations. Equipment operation and maintenance Safely and legally operate departmental vehicles; maintain garage pay stations; garage cleaning; operate fixed and handheld devices to issue and print citations; operate computer hardware and Windows-based software; operate vehicle jump packs, tow straps, jacks, and lockout tools to provide motorist assistance. Campus Shuttle Officer will periodically assist the CatTracks Shuttle program, by operating a shuttle van along designated shuttle routes, transporting patrons to and from destinations when needed. Customer Service Officer will provide parking and general University information to students, staff and visitors in the field and at the front counter; handle complaints from customers; assist motorists in distress; assist other department requests as required. Security and Safety Report damage or acts of vandalism, unruly behavior etc., to appropriate personnel; report hazardous situations in parking lots; work as a team member to provide essential support to other department personnel as required. Provide front counter assistance to sell permits, receive citation payments, and maintain information in the parking database; prepare dockets for appeals committee review. Required Qualifications - Experience, Education, Knowledge & Skills High School Graduation or G.E.D. plus demonstrated customer service experience that includes knowledge of, and experience with, interpreting and explaining rules and regulations to the general public. Must possess a valid driver’s license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver’s license, must obtain a valid Montana driver’s license within 60 days of hire.) Preferred Qualifications - Experience, Education, Knowledge & Skills Demonstrated experience working with and learning new computer and software systems. Demonstrated experience maintaining vehicles and other mechanical systems. Familiarity with the MSU -Bozeman campus. The Successful Candidate Will Establish and maintain effective working relations with co-workers and the public. Work effectively, both independently and in a team environment, with minimal supervision. Possess strong written and verbal communication and customer service skills. Represent University Police and Parking Services to others in a professional and courteous manner. Assist members of the university community with unlocks, jump-starts, directions, purchasing parking permits, etc. Learn and then operate various parking vehicles and equipment. Position Special Requirements/Additional Information Requires mandatory overtime for Athletics and special events. Must pass an in-depth background investigation prior to final employment offer. Must possess and maintain the ability to give credible testimony in a court of law. Physical Demands Ability to position and move up to 50lbs. Position may require exposure to extreme temperature, noise, or other environmental conditions. Ability to traverse on snow and ice. Good visual perception for either day or night. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. This position has supervisory duties? No Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Applications will be: Screening of applications will begin on September 18th 2026; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions This position is not eligible for new sponsorship. EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veterans Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile. Required Documents Resume Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). #J-18808-Ljbffr