Student Worker - Office Assistant - North Russell - BC

Student Worker - Office Assistant – North Russell - BCThe purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning's Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.Key Responsibilities:Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipmentAssist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registriesBe knowledgeable of on-campus locations and resourcesSupport residents in communicating issues of concern to other members of the hall staffEnforce and uphold Campus Living & Learning policies and proceduresComplete other administrative tasks as assigned by the supervising RHDGreet visitors with excellent customer serviceProvide general office, administrative, or clerical supportMay assist with handling incoming and outgoing correspondence, including phone calls, messages, and mailMay assist with routing and resolving questions or information requestsMay assist with document preparation, filing, and office recordsEnsure confidentiality of all pertinent informationMay assist with office supplies and organization of common areasMay assist with data entry tasks, spreadsheets, and reportsPerform all other duties as assigned to support Baylor's missionAbility to comply with University policiesMaintain regular and punctual attendanceRequired Skills:TypingAbility to learn a computer program for Front Desk functionsAbility to complete administrative tasks as requestedAbility to provide customer service to a diverse populationAbility to work on a teamTime managementSound judgment to respond to needs or crises as they ariseEmployer: Baylor UniversityWork Location: North Russell HallWork Address: 316 Dutton Avenue, Waco, TX 76798