Logistics Coordinator

Position Summary:

We are seeking a Logistics Coordinator to support daily supply chain and warehouse operations. This role is responsible for processing inbound and outbound orders, coordinating shipments, and ensuring accurate order entry and timely delivery. The Logistics Coordinator will also provide customer service support by responding to inquiries, providing shipment updates, and assisting with order-related matters. In addition, this position will assist with general office administrative tasks and collaborate with internal teams to ensure smooth logistics operations. The Logistics Coordinator may also provide occasional support in the warehouse as needed.

Responsibilities:

- Inbound &outbound orders handling in system (WMS & TMS) & follow-up including final inspection with keeping record including document & pictures

- Arranging pickup with carrier and follow up any delay / issue

- Routing & scheduling of DTS, and overseeing any delivery issue

- Inventory management with preparing and executing cycle inventory count

- Office administrative including Email/phone inquiry/communication follow up

- Customer Service for walk-in customers

- Sales associate support

- On-sight purchase assistance (portal & ERP)

- Supporting warehouse as needed (ex. Packaging / banding)

- FedEx Hazmat overnight handling (IATA DGR certificate)

Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:

Education and Work Experience:

- High school diploma or GED with at least three years of experience in logistics management or a related role

Knowledge and Skills:

- Proficiency in MS Office and database management

- Knowledge of inventory management and logistics elements

- Strong organizational and time management skills

- Problem solving skills

- Excellent communication and negotiation skills

- Multitasking skills.

- Strong leadership abilities.

- Ability to strategize and plan.

- Customer service skills

Physical Demands:

- Position requires regular interaction with customers and clients.

- Position requires sitting at a desk working on a computer for at least 2/3 of time.

- Position requires minimal lifting up to 50 lbs.

- Position requires regular and reliable attendance.