Lead Maintenance Technician-Village at Franklin Crossing

Job Description

Job Description

Position Overview

As a Lead Maintenance Technician, you play a vital role as a team leader and team member, delegating, supervising, and directing the maintenance department's work while upholding our reputation and high customer service standards.

Leads the maintenance processes for maintaining multi-family residential apartment communities, including interior work (carpentry, plumbing, electrical, HVAC, masonry, and appliance repairs) and exterior work (repairing the physical structures of buildings, grounds, and amenities).

Duties and Responsibility:

• Complete all service requests within one (1) business day, except in extraordinary circumstances.
• Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities, and grounds.
• Complete make-ready work in vacant apartments, including debris removal, repairs & replacement, paint, lock and key rotation, and inspection.
• Coordinate and schedule housekeeping, carpet, and flooring repairs as needed in cooperation with the Community Manager.
• Ensure the maintenance shop is kept organized.
• Immediately resolve any conditions that appear unsafe and report areas of concern to Community Managers.
• Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience for the residents.
• Understands and follows Fair Housing practices and regulations.

Education and/or experience:

• Knowledge of electrical and mechanical aspects of appliance repair, HVAC troubleshooting, and repairs, fundamental understanding, and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems.
• Must be available to work in an “on-call” capacity related to our 24-hour routine maintenance guarantee.
• Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification.

Grooming & Uniform

• Must maintain a neat, clean, and well-groomed appearance. Distinctive uniforms must be worn at all times while on duty.

Work Environment

Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process

Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification.

Acknowledgment

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.