Injury Adjuster

Salary (Colorado Springs, CO)~ $57,000 – $77,000 / year Schedule~ Monday – Friday, 9~00 a.m. – 5~30 p.m. (Local Office Time) Work Type~ Hybrid (Relocation assistance is not available) About the Role~ Experienced claims professional needed to deliver exceptional member service. The Injury Adjuster will handle non-attorney-involved soft tissue bodily injury claims and related auto physical damage exposures, managing claims from investigation to resolution while providing proactive, concierge-level communication and timely support. Key Responsibilities~ Claim Management~ Adjust non-attorney-involved soft tissue bodily injury and auto physical damage claims within assigned authority. Coverage & Liability~ Confirm policy coverage, investigate loss details, determine legal liability, and evaluate damages in compliance with state laws and regulations. Member Experience~ Guide members through timelines and next steps, delivering proactive, best-in-class service and communication. Collaboration & Risk~ Partner with internal teams, business partners, and vendors to resolve claims efficiently while monitoring and managing risk. Catastrophe (CAT) Support~ Participate in CAT response operations, which may include mandatory on-call periods, evening/weekend/holiday work, and travel with minimal notice. What You Bring (Must-Have Qualifications)~ Education~ High School Diploma or GED. Experience~ At least 1 year of injury adjusting or auto liability adjusting experience, including complex vehicle physical damage claims (e.g., total loss, multi-vehicle, or non-owned vehicles). Knowledge~ Working knowledge of auto claims contracts, coverage evaluation, investigation, negotiation, adjudication, and state insurance regulations. Skills~ Strong negotiation, conflict resolution, communication, problem-solving, and time-management skills, paired with sound financial judgment. Licensing~ Ability to acquire and maintain required insurance adjuster licenses within 90 days (up to 3 attempts). Nice-to-Have Qualifications~ Current experience in a Senior Auto Adjuster / Complex role, or 1+ year as a Complex Senior Auto Adjuster. 2+ years of auto liability or casualty adjusting experience with complex/multi-vehicle claims. Previous experience handling total loss claims. Salary (Colorado Springs, CO)~ $57,000 – $77,000 / year Schedule~ Monday – Friday, 9~00 a.m. – 5~30 p.m. (Local Office Time) Work Type~ Hybrid (Relocation assistance is not available) About the Role~ Experienced claims professional needed to deliver exceptional member service. The Injury Adjuster will handle non-attorney-involved soft tissue bodily injury claims and related auto physical damage exposures, managing claims from investigation to resolution while providing proactive, concierge-level communication and timely support. Key Responsibilities~ Claim Management~ Adjust non-attorney-involved soft tissue bodily injury and auto physical damage claims within assigned authority. Coverage & Liability~ Confirm policy coverage, investigate loss details, determine legal liability, and evaluate damages in compliance with state laws and regulations. Member Experience~ Guide members through timelines and next steps, delivering proactive, best-in-class service and communication. Collaboration & Risk~ Partner with internal teams, business partners, and vendors to resolve claims efficiently while monitoring and managing risk. Catastrophe (CAT) Support~ Participate in CAT response operations, which may include mandatory on-call periods, evening/weekend/holiday work, and travel with minimal notice. What You Bring (Must-Have Qualifications)~ Education~ High School Diploma or GED. Experience~ At least 1 year of injury adjusting or auto liability adjusting experience, including complex vehicle physical damage claims (e.g., total loss, multi-vehicle, or non-owned vehicles). Knowledge~ Working knowledge of auto claims contracts, coverage evaluation, investigation, negotiation, adjudication, and state insurance regulations. Skills~ Strong negotiation, conflict resolution, communication, problem-solving, and time-management skills, paired with sound financial judgment. Licensing~ Ability to acquire and maintain required insurance adjuster licenses within 90 days (up to 3 attempts). Nice-to-Have Qualifications~ Current experience in a Senior Auto Adjuster / Complex role, or 1+ year as a Complex Senior Auto Adjuster. 2+ years of auto liability or casualty adjusting experience with complex/multi-vehicle claims. Previous experience handling total loss claims. #J-18808-Ljbffr HirefinderRPO