Shift Leader

Do you dream in pepperoni and strategize in cheese? Can you lead a team faster than dough can rise? Then grab your apron and your ambition - Papa Johns Pizza wants you as our next Shift Manager !


We're looking for a high-energy, hands-on leader who can:

• Run the show when the GM's away (and sometimes when they're not!)
• Keep the vibe high, the orders flying, and the ovens hot
• Lead by example - whether it's making a perfect pizza or handling a Friday night rush like a pro
• Coach, support, and motivate your crew like the MVP you are

What's in it for you?

• A crew that feels like family (pizza parties included)
• Growth opportunities - we love promoting from within!
• Competitive pay, bonus potential, and employee discounts (hello, free pizza!)
• Real leadership experience in a fast-paced, people-focused environment

You bring:

• Some management or food service experience (bonus points for pizza passion)
• A love for leading, problem-solving, and keeping things running smoothly
• A positive attitude, hustle, and the ability to work nights & weekends

Apply now and help us deliver more than just great pizza - we deliver awesome experiences.


Because at Papa Johns, Better Ingredients. Better Pizza. Better Leaders start here.


Shift Leader


The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.


Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication