Assistant Director of Graduate and Transfer Admissions

Assistant Director Of Graduate And Transfer Admissions

Embry-Riddle Aeronautical University marks its Centennial, celebrating 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world's largest aviation and aerospace university.

For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Embark on an exciting opportunity to support graduate and transfer students as they navigate their educational journey at Embry-Riddle. The Assistant Director of Graduate and Transfer Admissions serves as a key resource for prospective students, providing personalized guidance and support throughout the admissions process while helping create a seamless and engaging enrollment experience.

This role combines student-centered service with operational excellence and offers the opportunity to collaborate across multiple university departments, build meaningful relationships with students and partners, and contribute to strategic enrollment initiatives. The ideal candidate is a strong communicator, highly organized, detail-oriented, and passionate about student success in a dynamic higher education environment.

As part of the Enrollment Management team, you will play an important role in shaping the future student experience while supporting recruitment, admissions operations, data integrity, and transfer initiatives for graduate and transfer populations.

Key Responsibilities

• Serve as a primary point of contact for graduate and transfer students, providing guidance and support throughout the admissions process via phone, email, virtual meetings, and in-person interactions.
• Review and process applications, render admissions decisions, and maintain accurate applicant records using systems such as Campus Solutions, CRM/Salesforce, Imaging, and Workflow.
• Counsel prospective, admitted, and non-admissible students on admissions requirements, program options, financial aid resources, and university policies.
• Collaborate with cross-functional departments including Financial Aid, Records, Advising, ISSS, and the Registrar's Office to support student enrollment and progression.
• Ensure data integrity and accuracy across CRM and related systems through regular audits, reporting, and quality assurance measures.
• Assist in the development and maintenance of transfer guides, transfer portal data, and course equivalency information to support prospective transfer students.
• Represent the Office of Graduate and Transfer Admissions at recruitment events, information sessions, open houses, preview days, orientations, and college fairs.
• Build and maintain relationships with prospective students, families, college counselors, and international consultants to support recruitment initiatives.
• Stay informed on institutional updates, admissions trends, and developments within higher education and the aviation industry that may impact enrollment efforts.
• Support additional departmental initiatives and perform other duties as assigned.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Compensation

The (annual salary/hourly) range for this role is $ 43,888 to $45,000 . The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required Education and Qualifications:

• Bachelor's degree required.
• Minimum of 1–3 years of experience in admissions, higher education, or a related student services environment.
• Strong customer service, organizational, and interpersonal skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, including the ability to clearly explain complex admissions processes and policies.
• Demonstrated ability to work independently while also collaborating effectively across departments and teams.
• Proficiency with Microsoft Office Suite, SharePoint, and student information or CRM systems.
• Strong analytical and problem-solving skills with attention to detail and data accuracy.
• Ability to work with diverse populations and demonstrate cultural competence in student interactions.

Preferred Qualifications

• Experience working in higher education admissions or enrollment management.
• Familiarity with admissions technologies such as Campus Solutions, Salesforce, or similar platforms.
• Understanding of graduate, transfer, and international admissions processes.
• Experience with transfer credit evaluation, course equivalency review, or transfer portal management.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311506. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
• Full Resume
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.