Associate Tech Specialist

Sr. Dynamics Lead

Location: Alpharita, GA Remote

Experience with MS D365 CE capabilities and architecture

Participate in the development, configuration and integration of Dynamics 365 mapping business requirements and processes to the CRM solutions

Proficient in Plug-In development, Portal development along with Power Platform (Dataverse, flows and PowerApps)

Administer and maintain the Dynamics 365 solution in production

Manage user roles and permissions

Ensure application components are in compliance with the enterprise and solution architecture and apply best practices

Follow change control procedures and manage the deployment from development to test to production

Collaborate with IT colleagues, business subject matter experts and outside vendors on end user issues and new application functionality

Adhere to an iterative, agile implementation methodology

Complete technical design deliverables and documentation

Provide post-production technical support to end users

Adhere to organizational policies and values

Perform additional duties and participate in special projects as assigned

Technical, development and administration experience with MS Dynamics Customer Engagement (CE), including configuration and customization experience

Experience working with JavaScript, C#,.NET, ASP, HTML, CSS, and database platforms including SQL Server

Familiarity with source code management concepts using Azure DevOps

Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK

Experience and/or knowledge of Dynamics 365 and the O365 platform as it pertains to feature sets that integrate with Dynamics solutions, including SharePoint, MS Office, Biztalk, and OneDrive/OneNote

Familiarity with and experience working with Azure or similar cloud services

Familiar with creating dashboards and reports using Power BI

Understanding of the common data model and security model and mechanisms to extend and build new data relationships

The ability to envision and document a solution architecture and application designs

Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction

Must be able to effectively prioritize and assign work to meet deadlines

Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology

Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups

Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio)

Demonstrated analytical and qualitative abilities

Bachelor's or master's degree in a technology/business/engineering/computer science related degree

At least five years' work experience in a technical development role and at least two years working with Dynamics

*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator.