Merchandising Sales Associate
Tractor Supply Co.
Merchandising Sales Associate
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.
Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill the following requirements: Maintain regular and predictable attendance. Work scheduled shifts dictated by business needs. Communicate proactively and regularly with District FAST Supervisor and Store Operations on work completion, issues, and offer solutions to overcome. Complete planograms and resets accurately and in a timely manner. Maintain visual merchandise standards. Perform project related measurements. Complete store layout initiatives. Complete store price changes accurately and in a timely manner. Install, update, and maintain store signage including, but not limited to, Circulars, Price Cuts and Managers' Specials. Assemble merchandise, fixtures and PDQs. Perform recovery and review planogram integrity. Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA: G reet the Customer U ncover the Customers' needs R ecommend products A sk for the Sale Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines. Team Members also may be required to perform other duties as assigned.
Required Qualifications Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, High Volume FAST Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities Strong communication and problem-solving skills. Basic computer skills. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Must be self-directed and have the ability to complete assignments with little to no assistance.
Working Conditions Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours.
Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to handle and be in contact with birds/poultry. Ability to successfully complete all required training. Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Reaching overhead Lifting up to 50 pounds It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
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