SALES REPRESENTATIVE

Sales Representative

Lafayette, IN & Bellingham, WA

Position Summary

The Sales Representative is responsible for developing and maintaining strong relationships with schools, school districts, and educational organizations within an assigned territory. This position focuses on generating new business, retaining existing customers, and promoting SDI Innovations' family of products, including School Datebooks, folders, Signature Graphics, and other educational solutions. The Sales Representative utilizes a consultative sales approach to identify customer needs, recommend appropriate products, and achieve established sales objectives.

Essential Duties and Responsibilities

• Identify, prospect, and develop new business opportunities within assigned sales territory.
• Establish and maintain long-term relationships with school administrators, district representatives, and other educational decision makers.
• Sell SDI Innovations products and services, assess customer needs, and recommend appropriate solutions.
• Prepare quotes, communicate pricing, negotiate terms, and close sales in accordance with company guidelines.
• Develop and execute territory sales strategies, prioritizing prospects and customer follow-up activities.
• Utilize the company's proprietary CRM system to maintain accurate customer records, document sales activities, and manage opportunities.
• Monitor sales pipelines, track performance, and provide forecasts and activity reports as requested.
• Maintain current knowledge of company products, services, pricing, and industry trends.
• Collaborate with customer service, production, and other internal departments to ensure accurate order processing and customer satisfaction.
• Participate in sales meetings, training sessions, and professional development activities.
• Represent SDI Innovations professionally while demonstrating integrity, accountability, and commitment to customer service.

Required Knowledge, Skills, and Abilities

• Ability to prospect, develop sales opportunities, and successfully close business.
• Excellent organizational, time management, and problem-solving abilities.
• Self-motivated, goal-oriented, and capable of working independently.
• Proficiency with CRM systems, computers, and standard business applications.
• Ability to manage multiple accounts, prioritize responsibilities, and meet deadlines.
• Strong customer service skills and ability to collaborate effectively with internal teams.

Education and Experience

• High school diploma or equivalent required; associate or bachelor's degree in business, marketing, or a related field preferred.
• Previous sales, account management, or business development experience preferred.
• Experience working with schools, school districts, or educational organizations preferred.
• Experience with territory management and CRM software preferred.

Additional Responsibilities

Employees may be assigned additional duties and responsibilities as necessary to meet business needs. SDI Innovations reserves the right to modify this job description at any time, consistent with applicable law.