PHARMACY/TECHNICIAN

Overview Provide exceptional customer service to help people live healthier lives by treating our customers and employees fairly and ethically, ensuring a safe, clean, inclusive environment, and providing the right products, services, and care at the right time with fair and accurate pricing. Deliver direct patient intervention by offering health and wellness services and experiences that comply with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud. Comply with and reinforce all food safety, sanitation and safety regulations, guidelines, procedures and programs per company, local, state and federal health‑code regulations; identify unsafe conditions and notify store management. Understand and perform ordering functions with primary and secondary wholesalers. Follow company guidelines on computerized inventory management, control, and ordering of medications, devices, supplements and supplies. Maintain departmental standards, keeping work stations and customer waiting areas clean and organized. Count, measure and prepare specified products using company best practices. Complete billing procedures to ensure value for customers and the company. Answer, triage and respond to phone calls and inquiries. Follow guidelines on accepting and tendering vendor coupons, cash limits and shrink guidelines. Operate the cash register and handle all cashier policies to prevent loss, including electronic fund transactions (credit/debit cards, EBT, gift cards), cash and check transactions. Provide a stellar customer experience while accurately completing all steps of reception, data entry, adjudication, and product dispensing. Assist the pharmacist in all responsibilities except those requiring pharmacist judgment. Adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies regarding confidentiality. Support company health and wellness initiatives. Put away legend orders, including Central Fill deliveries. Work cooperatively in a high‑paced, sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational, cooperative manner. Act with honesty and integrity regarding customer and business information. Follow directions and seek assistance when necessary to resolve customer and business issues. Support minors, individuals with special needs, and older adults through direct interaction. Perform essential job functions with or without reasonable accommodation (whether temporarily or permanently). Qualifications Minimum Requirements High School Diploma or GED. Must be 18 years of age or older. Ability to handle highly confidential information. Meet minimum state requirements for the role. Desired Qualifications Previous comparable experience. Equivalent experience as a pharmacy clerk. Familiarity with EPRN. Benefits A wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription coverage, via company plans or collective bargaining agreement plans. Flexible scheduling in full‑time and part‑time roles with paid time off, including holiday and sick leave based on eligibility and length of service. Emotional and financial support through free counseling (Employee Assistance Program) and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and more. Up to $21,000 in tuition reimbursement over your career via the industry‑leading Continuing Education program. Vast potential for career growth through industry‑leading training programs and diverse career pathways. #J-18808-Ljbffr Kroger