Securities Services - Transactions - Vice President

VP Operational Excellence

At JPMorganChase, we believe every team member should feel a sense of belonging and purpose from their very first interaction. As a VP in our Dallas office, you will play a pivotal role in driving operational excellence, leveraging analytical skills, and leading with ownership. If you thrive in dynamic environments and are passionate about making smart risk decisions, this opportunity is for you.

This role offers a day-in-the-life view of impactful work, where you will conduct research, analyze data, and support operational transparency. You will be responsible for maintaining strong controls, communicating complex topics clearly, and contributing to process improvements. Your work will directly influence the accuracy and defensibility of outcomes, supporting the broader goals of the organization.

Job responsibilities

• Conduct in-depth research of historical and aged records to drive accurate, defensible outcomes
• Demonstrate independent problem solving skills in ambiguous situations
• Analyze data and prepare reports to support decision-making and operational transparency
• Maintain a strong controls environment by adhering to established procedures and supporting risk management initiatives
• Communicate effectively with colleagues and stakeholders, distilling complex topics into clear, concise information
• Demonstrate ownership and accountability for assigned tasks from intake, documentation, status updates, through resolution
• Contribute to process improvements by identifying opportunities to enhance efficiency within the operating platform

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in operations roles. Financial operations background is a plus
• At least 5+ yrs of experience in relevant operational or analytical roles
• Strong attention to detail, problem-solving skills, and ability to synthesize data to draw appropriate conclusions
• Proven ability to work collaboratively within a highly matrixed organization and coordinate with cross-functional teams
• Risk and control mindset, demonstrating sound judgment in balancing innovation and growth with regulatory, legal, and operational risk management
• Effective communication skills, able to present information clearly to stakeholders and clients
• Commitment to continuous improvement and high standards of quality
• Strong ability to adapt to the nuances of aged research findings

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies and cloud technologies
• Ability to create a vision and actionable roadmap with a focus on ongoing innovation
• Ability to effectively maximize delivery of business goals and returns on investment