Front Office Agent/ Guest Service Concierge
Radiate Hospitality, LLC
Job Description
Job Description
What We Look For...We are looking for a Front Desk Agent/Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests for Hotel Keen which is located in Palo Alto. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.Build an authentic bond with guests and create a unique experience that they will want to come back for.Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.Listen to guest concerns, solve problems creatively and answer questions.Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications:Previous front desk, reservations, and/or hospitality experience preferredExcellent customer service skills.Must be flexible (AM/PM shifts) weekends and holidays. Be Bold. Apply Now.Like what you see? If interested, please apply now to be considered for this position.Radiate Hospitality is an EOE M/F/D/V **
Job Posted by ApplicantPro- The Guest Service Agent is the first point of contact for external and internal hotel guests. The Guest Services Agent will be responsible... ...Clement. In addition, the Guest Services Agent will assist with Front Office functions as needed, not limited to assisting guests upon...Front officeFull timeWork experience placementWork at officeLocal areaShift work
The Sheraton Palo Alto
Palo Alto, CA24 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer to assist...Front officeImmediate startShift work
The Rittenhouse Hotel
Sunnyvale, CA5 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer to assist...Front officeImmediate startShift work
The Rittenhouse Hotel
Sunnyvale, CA5 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet...Front officeDaily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Sunnyvale, CA13 hours ago - ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to... ...procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and...Front officeWeekly payLocal areaAll shifts
Extended Stay America
Sunnyvale, CA2 days ago - ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to... ...procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and...Front officeWeekly payPart timeLocal areaAll shifts
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...Front officeImmediate startShift work
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to... ...procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and...Front officeWeekly payFull timeTemporary workLocal areaAll shiftsFlexible hours
$790 per week
Already working and need a second income? This fits around the job you already have — evenings, weekends, whenever you have an hour. Focus Group Panel connects everyday people with paid market research: remote focus groups, product tests, and online surveys from brands...Full timeRemote workWeekend workAfternoon shiftFocus Group Panel
East Palo Alto, CA3 days ago- ...Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our... ...procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby...Daily paidImmediate startFlexible hoursShift work
Schulte
Palo Alto, CA13 hours ago - ...accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus Perform bookkeeping...Front officeDaily paidFull timePart timeNight shiftWeekend work
HHM Hospitality
Milpitas, CA4 days ago $19.7 - $20.5 per hour
...Guest Services Representative The Guest Services Representative will proactively interact with guests by providing information and assistance to promote enjoyable experiences for venue guests. What This Role Will Do: Communicate venue information about policies...Hourly paySeasonal workLocal areaRelocation$30 - $36 per hour
...Guest Services Representative Cooley is seeking a Guest Services Representative to join the Facilities/Office Services Team. Position Summary: The Guest Services Representative position... ...customer service, receptionist or concierge experience Previous law firm...Hourly payTemporary workWork at officeLocal areaLong distanceFlexible hours- ...Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a... ...standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately...Front officeDaily paidFull timePart timeImmediate startShift work
- ...accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping...Front officeDaily paidFull timePart timeNight shiftWeekend work
- ...Guest Service Agent / Front Desk Agent Be the Friendly Face Our Guests Remember! Do you have a genuine warmth and helpful nature? Do you enjoy making people feel welcome and creating a great first impression? If you're friendly, dependable, and enjoy helping others, Tharaldson...Daily paidLocal areaFlexible hoursAfternoon shift
Tharaldson Hospitality Management
Newark, CA4 days ago - ...a smart, friendly, customer service-oriented night auditor who will... ...lasting relationships with guests encouraging them to come back... ...only responsible for covering front office positions/responsibilities, but... ...guests in and out, bell, concierge and ensure that you always point...Front officePart timeNight shiftDay shift
Radiate Hotels
Menlo Park, CA2 days ago $22 - $23 per hour
...growing fast). With a dynamic mix of full-service and focused hotels across major cities,... ...properties means we're everywhere our guests need us to be. But here's the thingwe're... ...Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to...Front officeHourly payTemporary workFlexible hoursShift workDay shift- ...Extended Stay - - Responsibilities: Assist guests and respond to guest requests with diligent follow-through; Handle reservations, registration... ...in a timely manner; Maintain an organized and clean work area behind the front desk, in the lobby, and in guest common areas...
Extended Stay
San Carlos, CA13 hours ago $22.48 per hour
...Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would...Hourly payContract workLocal areaCrescent Services
Redwood City, CA2 days ago- ...Extended Stay - JobID: 5001180775506 [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest...Immediate start
Extended Stay
Belmont, CA13 hours ago $28 - $29 per hour
...Workplace Concierge The Circles culture is an inclusive environment... ...strong background in luxury service, this role is for you. As a... ...customer service to employees and guests. You will ensure that every... ..., including guest services, office operations, and supporting...Hourly payPart timeWork at officeMonday to Friday$26 per hour
...we don’t just welcome guests—we create moments, spark... ...quality, consistency, and service excellence—driven by a... ...As our Guest Services Agent , you will be the... ...What You'll Be Doing Front Desk Operations Welcome... ..., including Microsoft Office Ability to accurately...Hourly payTemporary workWork at officeLocal areaWorldwideShift workNight shiftWeekend workDay shiftAfternoon shiftMillennium Hotels and Resorts
Sunnyvale, CA10 days ago- ...Description Job Description Job Title: Guest Services Agent Location: Domain Hotel Sunnyvale - 1085 E... ...accordance with hotel policies Maintain the front desk area and lobby in pristine condition Assist with concierge services, transportation arrangements, and...Part timeLocal areaFlexible hoursAfternoon shift
Rebel Hotel Company
Sunnyvale, CA3 days ago $19 - $21 per hour
...Description Job Description The Maple Tree Inn is seeking a warm and approachable individual to join our dynamic team as a part-time Guest Service Representative in Sunnyvale, CA. If you excel in providing efficient and courteous assistance to hotel guests in person and over...Hourly payPart timeLocal areaFlexible hoursShift workNight shiftMaple Tree Inn, Hogan Hospitality
Sunnyvale, CA18 days ago- ...Hospitality Management in Mountain View is looking for a motivated Part-Time Night Auditor to manage front desk operations. Responsibilities include checking in guests, processing payments, and providing information and assistance. The role requires strong communication...Part timeNight shift
$18 per hour
...Joy Creator Position At Nothing Bundt Cakes At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play...Hourly payCasual workFlexible hoursAfternoon shift- Job Title Job description goes here. If no job description is provided, only the job title will be shown. AVE by Korman Communities
$21 per hour
...supplies, vacuuming, dusting, cleaning, and rearranging the room after guest check out) Ongoing involvement in preventative maintenance... ...and approachable for all guests while providing excellent guest service The physical demands described here are representative of...Live inFlexible hoursNight shiftIsland Hospitality
Palo Alto, CA4 days ago$22 - $25 per hour
...Front Desk Agent el Prado Hotel, Downtown Palo Alto 520 Cowper St. Status... ...is responsible for assisting guests with check-in and check-out,... ...all special requests for services or information, in accordance... ...Supervisor Front Desk Manager Front Office Manager - Operations Manager...Front officeHourly payFull timeCrestline Hotels & Resorts
Palo Alto, CA5 days ago
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