Aesthetics, Wellness & Longevity Patient Coordinator

Mend Wellness, Aesthetics & Longevity, formerly CardioMender, is seeking an organized, personable and motivated Patient Coordinator to join our growing practice in Pembroke Pines, Florida. The Patient Coordinator serves as a primary point of contact for new and existing patients, managing inquiries, scheduling, check-in, checkout and follow-up. This role helps create a welcoming, seamless patient experience while supporting consultation bookings, rebooking, patient retention and practice growth. The ideal candidate communicates clearly, follows through consistently and thrives in a busy environment. Previous experience in aesthetics, wellness or a medical office is preferred, along with confidence discussing services, pricing and provider-recommended treatment options. This on-site position offers $19 per hour, a flexible schedule and KPI-based bonus opportunities. Requirements Previous experience in patient coordination, medical reception or a related customer service role Experience in an aesthetics, wellness, medical spa or medical office setting preferred Excellent communication skills and a warm, professional approach to patient service Strong organizational skills, attention to detail and consistent follow-through Ability to manage scheduling, patient inquiries, check-in, checkout and follow-up in a busy practice Confidence discussing services, pricing, memberships and packages using practice-approved information Comfort following up with prospective patients, booking consultations and supporting patient rebooking and retention Proficiency with computers and the ability to learn scheduling software, electronic medical records and CRM systems Ability to collect payments accurately and maintain complete patient records Commitment to patient confidentiality and compliance with office policies Ability to work collaboratively with providers, leadership and administrative staff Dependability, flexibility and availability to work on-site in Pembroke Pines, Florida Willingness to meet established KPIs related to consultation bookings, follow-up, rebooking and patient retention Benefits & Compensation Base pay of $19 per hour Flexible schedule KPI-based bonus opportunities tied to established performance goals Opportunity for professional growth within an expanding wellness, aesthetics and longevity practice #J-18808-Ljbffr DAC Consulting Group