User Experience Researcher

Lead kick-off meetings with cross-functional teams to uncover root problems and gain stakeholder alignment. Select appropriate research methods such as diary studies, observations, interviews, and workflow diagramming to understand customer needs. Conduct research to identify unmet needs and pain points for internal users, guiding tool development and organizational changes. Deliver insights and recommendations to improve user experiences and inform team vision and roadmap decisions. Manage expectations and interests of diverse stakeholders while maintaining a human-centered approach. Title: User Experience Researcher Industry: Autonomous Vehicle/Tech Location: Foster City, CA Duration: ~12 Months Responsibilities Lead kick-off meetings with cross-functional teams to uncover root problems and gain stakeholder alignment. Select appropriate research methods such as diary studies, observations, interviews, and workflow diagramming to understand customer needs. Conduct research to identify unmet needs and pain points for internal users, guiding tool development and organizational changes. Deliver insights and recommendations to improve user experiences and inform team vision and roadmap decisions. Manage expectations and interests of diverse stakeholders while maintaining a human-centered approach. Requirements Masters or PhD in a related field 5+ years of relevant work experience Experience working with enterprise or internal users Experience with technical users and products Experience working with tools used in field operations Skills User Experience Research Cross-Functional Collaboration Research Methods User-Centered Design Stakeholder Management Operational Efficiency Persona Development UX Advocacy Enterprise Solutions Autonomous Vehicles Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius. #J-18808-Ljbffr