Risk Management Specialist

Risk Management Specialist

Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Risk Management Specialist to join our Quality and Integrated Care team.

Shift: Full time

Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeastern Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make. Our Mission Statement - Improve the Health and Well-being of Our Community Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered. Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Risk Management Specialist is responsible for identifying, assessing, mitigating, and monitoring organizational risks that may affect patient safety, regulatory compliance, financial performance, staff safety, and the quality of healthcare services. This role partners with clinical, operational, legal, compliance, quality, and executive teams to develop effective risk-management strategies and promote a culture of safety and continuous improvement.

Responsibilities of this position include:

• Identifies, tracks, and analyzes critical risks, trends, and potential liability exposure across the health system using event reports, patient and family complaints, claims information, and other available resources and data.
• Provides oversight to Clarity event report investigations. Collaborates with Quality, Compliance, and clinical leadership teams throughout investigations, follows up with pertinent leaders and staff, and evaluates potential liability exposure.
• Investigates Sentinel and Serious Reportable Events and completes Root & Action Cause Analyses. Works with patients, families, staff, and providers after adverse events to maintain communication & transparency.
• Acts a liaison for staff and provider legal requests and subpoenas. Facilitates communications with attorneys and legal counsel.
• Recommends, develops, implements, evaluates, and monitors risk management and mitigation strategies & policies to improve patient safety and reduce liability exposure.
• Stays current with applicable laws, regulations, and best practices and regularly conducts risk assessments to identify compliance vulnerabilities.
• Assists clinical and operational leadership with proactive risk assessments and collaborates on risk management strategies under the direction of the Director of Quality and Risk Management.
• Promotes a culture of safety through collaboration, education, consultation, and support for clinical and operational staff. Participates in committees and processes improvement initiatives as appropriate.
• Develops and delivers risk management education, including documentation standards and disclosure practices, and serves as a resource to staff as related issues arise.
• Prepares investigation summaries and potential claim evaluation reports as directed by the Director of Quality and Risk Management. Prepares dashboards, reports, and presentations for leadership and committees, as requested.
• Assists the VP of Nursing / CNO, Director of Quality and Risk Management, and legal counsel with professional and general liability claims by serving as a liaison with insurance carriers and claim managers, coordinating preservation and collection of documentation for active and potential litigation, and maintaining accurate claim files.

Requirements of this position include:

• Bachelor's Degree in Nursing required
• Minimum 5 years clinical experience required
• Experience in healthcare risk management preferred
• Interacts professionally with organizational leaders, physicians, nursing team, Fort HealthCare staff, and external medical facilities or partners
• Proficiency with Electronic Health Record systems and incident reporting systems
• Strong computer skills, including proficiency in the use of Microsoft Office products & other software programs
• Proficiency in claims reporting and management preferred
• Proficiency in healthcare risk management or quality preferred
• Current WI RN License required
• Certified Professional in Healthcare Risk Management (CPHRM) or eligibility or within 2 years of hire

Benefits:

• Competitive pay
• Competitive shift differentials (2nd, 3rd, and weekends)
• 401(k) with employer match
• Generous PTO Plan
• Daycare
• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance
• Flexible Spending
• Comprehensive Wellness Plan
• Life insurance
• Pharmacy discount
• Tuition assistance
• Employee Assistance Program
• Free parking
• Employee gym

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.