Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations Manage sales transactions while operating assigned cash register Maintain security of cash and protect company assets Keep the store well‑stocked and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned Qualifications High school diploma or equivalent (preferred) Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred) Ability to follow instructions and interpret operational documents (required) Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills (required) Strong organizational and communication skills (required) Strong problem‑solving and decision‑making skills (required) Benefits Medical, pharmacy, dental, and vision insurance Employee Assistance Program Retirement plans Educational assistance Additional rewards to support health, wealth, and mental well‑being Compensation Hourly pay: $17.81 to $18.00 Location 1121 Old County Rd, San Carlos, California 94070‑4009 We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr