Medical Assistant Lead

Medical Assistant Lead

The Medical Assistant Lead is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. You will report to the Center Administrator at the Maryvale Clinic.

The Medical Assistant Lead performs clinical tasks. These duties include discussing symptoms and obtaining vital signs. They also include medication and vaccine administration, and phlebotomy and collecting specimens. Additionally, the responsibilities involve performing diagnostic screening tests, sterilizing and cleaning equipment, and maintaining examination rooms. Furthermore, they require documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions regard the daily priorities for an administrative work group or external vendors. These decisions involve coordinating work activities and monitoring progress towards schedules/goals. Additionally, the role often oversees the work of others and is the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Medical Assistant Lead has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants.

Required

• You will be Certified or Registered
• You will have Phlebotomy Experience
• You will have Medication/vaccine administration experience
• You will have 3+ years MA Experience
• You will have a High school diploma or equivalent
• You will be CPR Certified
• You will be patient facing and run the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB.

Ideal Candidate

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Scheduled Weekly Hours: 40

Pay Range: $48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.