Transportation Planner

About the job

Core Roles and Responsibilities:

• Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers.

• Update Transportation Management System with current shipment information.

• Provide detailed instruction to various customers & associates from other shifts by phone and e-mail.

• Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.

• Complete daily logs and trackers.

• Provides load exception investigation and reporting.

• Overall management of outbound transportation and delivery

• Schedule and send orders/requests to multiple carriers for outbound shipments distribution center/customers

• Document all compliance rate & optimal carrier usage

• Ensure all pickup and delivery appointments are made between receiver and Customer Company's order lists and tracks orders to ensure on-time delivery (TMS) to receiver.

• Develop relationships with all carriers and communicate internal/external challenges between Customer Company and receivers and develop solutions to the challenges

• Reviews scorecard with carriers on a weekly/monthly/quarterly basis to ensure all KPI's are being met and develops action plans to ensure compliance to KPI's

• Excellent and prompt communication skills with customers to solve any delivery issues

• Excellent interpersonal skills required to communicate effectively with senior level management.

• Prepare various daily reports

• Other projects and tasks as assigned by management

Requirements:

• Bachelor’s degree in business or supply chain management preferred

• Minimum (1) plus year of experience in Transportation/Supply Chain preferred

• Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment

• Excellent problem solving and analytical skills

• Excellent bilingual communication and interpersonal skills both in Korean and English

• Must be able to learn and regularly operate various computer systems across different platforms

• Must be able to work on weekends when required by Company

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance