Guest Services Attendant

Guest Services Attendant

The Residence Club at Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team. The main objective of this role is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Guest Services Attendant is responsible for the arrival and departure experience of the owners. The Bell Attendant transports luggage, packages, and storage items to the guest room for arrivals and transports luggage for departing guests or into temporary storage. The Guest Services Attendants also responsible for the upkeep and cleanliness of the fitness center, lobby, public areas and back of house areas of Residence Club.

What you will do:

• Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggage
• Accommodating guest requests
• Other guest inquires or duties as assigned
• Maintaining the cleanliness of the Fitness Center, Barbeques, Locker Rooms, and Lobby
• Actively monitor and report where engineering attention needed in guests common area.

What you bring:

• Previous Guest Services experience in a luxury hotel/resort highly preferred.
• Must have excellent verbal communication skills in English
• Must be able to stand/walk/run for up to 8 hours per shift
• Be able to work in desert climate

What we offer:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• Paid time off benefits, including vacation, sick time, and holidays, to support your wellbeing
• 401(k) plan with company match
• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
• Complimentary uniforms with dry cleaning service
• Complimentary shift meals and on-site parking
• Career growth opportunities, including learning programs and tuition reimbursement
• A culture of care, respect, and inclusion
• Recognition programs, employee events, and a strong sense of community

Schedule & Hours:

• Full Time
• Flexibility to work early mornings, evenings, weekends and holidays.
• Flexibility to work various shifts, including weekends and holidays; availability on Fridays and Sundays is required.