Client Care Representative

Client Care WorkerVolunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.We are currently seeking qualified candidates for the following position:Position: Client Care WorkerThe Client Care Worker is responsible for engaging, supporting, and assisting formerly homeless families at Union Commons Bronx.Union Commons Bronx is a 15-bed behavioral health supported housing program. To learn more about Volunteers of America-GNY, copy and paste this link into a browser: Bronx, NY 10459Minimum Qualifications:High School Diploma or GED preferred.Life experience with the service systems utilized by the target population.Client Care Worker Principal Responsibilities:Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.Provide emergency response including crisis management, first aid, CPR, and fire response as needed.Report any instances of violations of client rights, incidents involving clients' non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.Complete Incident Reports as outlined by the Program Manual and Funder guidelines.We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:Medical, Dental, & Vision CoveragePrescription CoverageLife InsuranceRetirement PlanTuition ReimbursementPaid Time Off, including a Paid Birthday HolidayAnd much more!