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Service Operations Supervisor - Building Automation HVAC Systems

$75.68k - $129.74k

Position Location:  This role supports our Rolling Meadows, IL branch location, which serves customers throughout the greater Chicago, IL  area .

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds.  We are i mproving how we live, work, and move today and for the next generation!  We know that the only way a business thrive is if our people are thriving.  That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings  help to create efficient, safe , adaptable, and responsible environments. Our aim  isn’t  just about improving buildings;  it’s about creating perfect places that improve people’s lives.

Transform  the everyday with us !

The B uilding Automation Systems Service Operations Supervisor  leads a team responsible for performing service work for  building automation  systems .  The right candidate will coordinate specialist and technician activities for all installed projects, technical support programs, and time-and-materials (T&M) work to  provide on-time delivery and ensure customer expectations and commitments are met.  

As a  Building Automation  Systems  Service Operations Supervisor , you will:

  • Supervise, train, and mentor the service team; set goals,  monitor performance, conduct employee review meetings, and schedule formal training.
  • Schedule and assign tasks to the team and drive business growth by enabling and leading a highly effective team. Periodically  assist the team with maintenance activities and  submittal of required paperwork.
  • Identify  additional chargeable opportunities, including T&M, system upgrades, and service contract  expansions and complete and  submit written service orders and reports covering all aspects of each assignment and activity.
  • Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team.
  • Support contract profitability through cost containment procedures and processes.
  • Ensure contract requirements are met and performed to a high standard and develop customer relationships and  maintain  high levels of customer satisfaction while ensuring effective and  timely communications.
  • Determine technical labor loading and  appropriate balance of talent to ensure proper resource coverage to meet customer needs.
  • Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements. Ensure employees are  properly trained on all safety requirements and enforce adherence to organizational processes, tools, and workflow standards.  
  • Maintain excellent organizational and interpersonal skills .

You will make an impact with these qualifications: 

Basic Qualifications: 

  • Associate degree from a two-year college or technical school
  • 1+  years of experience as a  HVAC or Building Automation  specialist or technician in related industry
  • On-the-job or educational  experience with  HVAC or  Building Automation  systems
  • Experience with  Microsoft Office 
  • V erbal and written communication skills in English
  • Must be 21years of age and  possess a valid driver's license with limited violations ; must meet eligibility requirements to  participate in Siemens' fleet vehicle program
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications: 

  • 5+ years of experience as a specialist or technician  in related industry
  • Experience supervising teams 
  • Familiarity with Bluebeam or equivalent software 

Ready to create your own journey? Join u s  today !

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare.  From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with  purpose adding real value  for customers. 

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-TAG #Central-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration

#LI-MP1

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: 

The pay range for this position is $75,684 - $129,744 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Vacancy posted 26 days ago
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