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Assistant Manager

$20 - $24 per hour

Scenthound

Carmel, IN

Assistant Manager Leadership Track

This Is Not a Shift Lead Role. We're hiring a performance-driven Assistant Manager who wants to run a business and earn the right to become a General Manager as we expand. If you are competitive, KPI-focused, and energized by building strong teams and driving sales results, this role was built for you.

You are the operating leader when the GM is offsite. You will drive:

Team Performance

Hold the team accountable to service and safety standards

  • Coach and develop employees daily
  • Set the pace for energy, urgency, and professionalism
  • Maintain high standards no tolerance for mediocrity

Sales & Revenue Growth

  • Drive membership conversion and rebook rates
  • Increase average ticket and service upgrades
  • Lead consultative sales conversations with dog parents
  • Coach team members to confidently sell wellness memberships

Operational Execution

  • Protect labor efficiency and scheduling accuracy
  • Maintain strict sanitation and safety compliance
  • Solve problems quickly and independently
  • Ensure the Scenter runs on-time and at high quality

What Success Looks Like

  • Membership growth month over month
  • Strong team morale and low turnover
  • Clean audits and operational consistency
  • KPIs trending in the right direction
  • A team that performs better because you're leading it

Who Thrives Here

  • Leaders who want a fast path to General Manager
  • Competitive individuals motivated by bonuses and results
  • Detail-oriented operators who take ownership
  • Sales-minded professionals comfortable asking for the business
  • People who hold themselves and others to high standards

If you're looking for an easy job, this isn't it. If you're looking to build leadership experience and grow with a scaling organization, this is the opportunity. Requirements

  • 13+ years management or supervisory experience
  • Strong customer-facing background (retail, restaurant, fitness, etc.)
  • Sales experience (membership or recurring revenue preferred)
  • Ability to lift 70 lbs and stand for extended periods
  • Reliable transportation

Compensation & Growth

  • Competitive hourly pay (weekly payroll)
  • Monthly performance-based bonus tied to KPIs
  • Merit-based raises
  • Complimentary membership
  • Clear path to General Manager and Area Leadership

We are expanding in Indiana. High performers will grow with us. Compensation: $20.00 - $24.00 per hour

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Vacancy posted 1 day ago
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