Quick Service - Area Manager

Quick Serve Area ManagerThe Quick Serve Area Manager at Foodworks oversees two restaurant operations in a specific area, from financial management and food safety to team leadership and customer experience. Key responsibilities involve managing staff, ensuring food quality and safety standards are met, handling finances, resolving customer issues, and executing marketing initiatives. They must be passionate leaders who can develop their team and ensure a positive experience for both customers and employees.Key responsibilitiesTeam leadership and development: Hire, train, and develop staff; schedule shifts; resolve performance issues; and foster a positive and productive work environment.Restaurant operations: Oversee daily operations, including opening and closing procedures, cash handling, and ensuring the restaurant is clean and well-organized.Financial management: Manage the store's financial performance, including profit and loss (P&L), sales forecasting, and controlling costs.Food safety and quality: Enforce all food safety policies and procedures to ensure the preparation of safe, delicious food.Guest experience: Deliver a great customer experience, resolve customer incidents, and work to ensure customer satisfaction.Marketing and community engagement: Implement local marketing strategies, such as community engagement and fundraisers.Problem-solving: Handle unexpected issues, such as equipment breakdowns or customer complaints.Required skills and qualificationsPrevious restaurant or food service management experienceStrong business acumen, including P&L management, sales forecasting, and staffingPassion for leadership and team developmentA strong focus on customer serviceAbility to maintain a safe and clean work environmentEffective communication skills in the local language