Retail Associate (Part-Time) 2025-26 Season

divh2Retail Associate/h2pCavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment If you are ready to bring your best to the dynamic, high-performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire and uplift - then we want to hear from you./ppOur Retail Associates are responsible for delivering an exceptional fan shopping experience at Rocket Arena. They will become a part of our Championship Retail Team and achieve goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention. We are looking for Team Members to assist us during the 2025-2026 Cleveland Cavaliers and Cleveland Monsters seasons. Rocket Arena is Clevelands sport and entertainment hub, hosting games as well as many of the top concerts and events in town! If you are friendly, energetic, passionate about working in a team environment, this job is for you!/ph3Essential Duties Responsibilities:/h3ulliProvides outstanding customer service./liliUtilize Point-Of-Sale (POS) registers through sales and by collecting customer information when directed for marketing initiatives./liliPerform a variety of merchandising tasks including; accurately checking-in and processing new merchandise, performing markdowns, physical inventories and product transfers./liliAchieves sales productivity and incentive goals./liliMaintains daily detailed communications with Team Leader and assists with coordination and execution of special retail projects throughout the Arena./liliMaintains a clean and organized work area./liliAssists with support and training of other Team Members when needed./liliAssures protection of company assets while adhering to corporate retail loss prevention policies and procedures./liliPerforms other duties as assigned by Retail Team Leaders./li/ulh3Required Qualifications:/h3ulliRetail Experience preferred, but not required./liliCustomer Service skills./liliAbility to work 75% of all Cavaliers games and 50% of all Monsters games, including weekends./liliAbility to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis./liliAbility to work independently and responsibly in a fast-paced environment./liliDetail oriented with strong organization, math, and communication skills./liliPositive attitude and strong work ethic a must./liliAbility to work flexible and/or extended hours based on business needs./liliReads, speaks, and comprehends English effectively./liliAbility to communicate through Email regarding availability, shift requirements and check online personal schedule for reporting times for shifts./li/ulpWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class./p/div