IT Specialist

At SunCloud Health, we offer an integrated and holistic care model that is evidence-based and designed to maximize the value we can create for our patients and their families. Recognizing that eating disorders, addiction, mood disorders and trauma related disorders are associated with a tremendous amount of human suffering, disability, and premature mortality, we are committed to helping our patients achieve greater states of health. Our commitment is simple – we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers, and their payers to ensure our goals are aligned and in the best interest of our patients. We are looking for an analytical, agile, and influential leader who can deliver meaningful results for the organization and be a solid partner for the clinical team ensuring IT supports them in their day-to-day mission. The role offers the unique opportunity to work independently while being part of a larger team. WHO WE ARE, WHAT WE STAND FOR AND WHAT WE WANT TO BE KNOWN FOR: Culturally Inclusivity Commitment to Anti- Oppression, Anti-Racism, & Social Justice Continuous Improvement and Continuous Growth Opportunities Quality of Care Comes First Above All Else Evidence Based, Outcome Measurement Informed Quality Over Quantity, Always Job Description Primary Responsibilities Include: Deploy and Maintain Office 365 and Windows Defender throughout the organization Install and configure user workstations Maintain and troubleshoot network infrastructure Fully understand and support policies regarding professional ethics, including appropriate boundaries, and client data confidentiality and security; monitor data, including protected health information (PHI) and substance use disorder patient records, according to company, HIPAA Privacy Rule and Security Rule, and 42 CFR Part 2 (Substance Abuse Confidentiality) policies. Project manage assigned IT projects from start to finish Identify, communicate, and manage project risks, and/or escalate to management. Anticipate reasonably foreseeable problems or complications before they occur. Continually evaluate and strategize opportunities for the organization to increase productivity and/or reduce costs through changes and/or upgrades to IT systems, hardware, and software. Perform IT and Security analyses and recommend changes as needed Travel to facilities on a regular basis to ensure IT systems are operating as expected and implement necessary corrective actions Keeps abreast of all pertinent federal, state, and local laws, rules, and regulations, and organizational policies as they presently exist and as they change or are modified. Performs other related duties as assigned. Qualifications Requirements: 5+ years of IT experience Experience managing the full suite of O365 tools including Windows Defender Bachelor of Science degree in Computer Science, Business, or Healthcare Administration or Management preferred Strong project management, strategic and technical skills Experience in IT purchasing and deployment Experience with asset and network management Experience with networking, databases, EHRs, and APIs Excellent written and oral communication skills including presentation skills Additional Information Job Type: Full-time Pay: $75,000 - $85,000 per year 401(k) 401(k) matching Health Insurance Vision Insurance Parental leave Schedule: 8 hour shift Monday to Friday Occasional after hours work All your information will be kept confidential according to EEO guidelines. Job Location #J-18808-Ljbffr