Residential Support Specialist

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts . Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.


What We Offer

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
  
  
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
  
  
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

*We have 2 positions currently open, one is an 8 am - 4 pm shift in Westfield while the other is 8 am - 4 pm shift in Southwick*

Pay for this role is $21 per hour


What You'll Do


As a Residential Support Specialist in BHN's ACCS (Adult Community Clinical Services) you will provide direct services to individuals served in a 24/7 program that helps individuals meet their goals and reduce hospitalizations. ACCS provides clinical and rehabilitative interventions to aid in client's mental illness recovery. In this role, you will:

• Monitor individuals' health and well-being, assisting with daily living skills and encouraging independence
  
  
• Provide medication support and document services provided
  
  
• Initiate and support quality of life through empowerment, respect, and dignity
  
  
• Deliver crisis intervention and emergency support as needed
  
  
• Plan and facilitate opportunities for community activities and social engagement
  
  
• Help individuals build and maintain social support networks and relationships
  
  
• Maintain updated credentials through trainings, meetings, and certifications
  
  

Who You Are

• High school diploma or G.E.D. (required)
  
  
• Bilingual in Spanish (preferred)
• At least three months of experience in human services (preferred)
  
  
• Valid driver's license and reliable vehicle available for working hours (required)
  
  
• Commitment to empowerment, growth, human rights, and community integration
  
  
• Training provided by BHN - no prior certifications required
  
  

We Hire for HEART!


Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.


Apply today at or email your resume directly to Chris Clinton at View email address on click.appcast.io .
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