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Remote Customer Experience Quality Specialist

NexRep LLC

Iowa City, IA
  • Remote job

NexRep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep's independent marketplace contractors. The role focuses on identifying trends and working with certification and operations teams to ensure client standards are met. Responsibilities include real-time monitoring, providing feedback, calibration participation, and presenting findings to contractors. Strong Excel and collaboration skills are essential. #J-18808-Ljbffr NexRep LLC

Vacancy posted 1 day ago
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