Remote Customer Experience Quality Specialist
NexRep LLC
- Remote job
NexRep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep's independent marketplace contractors. The role focuses on identifying trends and working with certification and operations teams to ensure client standards are met. Responsibilities include real-time monitoring, providing feedback, calibration participation, and presenting findings to contractors. Strong Excel and collaboration skills are essential. #J-18808-Ljbffr NexRep LLC
$21 - $23 per hour
...Aston Carter is hiring for Customer Service Quality Specialists! Job Description The Quality Specialist... ...agent performance and customer experience. The Quality Specialist also supports... ...multiple client programs in a fully remote environment. Responsibilities...Remote workContract workTemporary workWork from home- ...strengthens human connections and enhances the customer experience. Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling... ...standards, and company guidelines This is a Remote-Field position in which you will work from home...Remote workFull timeWork at officeLocal areaWork from homeFlexible hours
$85k - $100k
...energy saving solutions for our customers. Celebrating 5 years... ...an excellent customer experience. We are growing quickly and... ...HVAC Field Commissioning & Quality Specialist. In this position, the successful... ...Utilize phone, video, and remote monitoring tools to assess...Remote workFull timeFor contractorsCasual workWork at officeFlexible hoursNight shift$55k - $70k
...Attendance Advisor. As our Software Quality & Support Specialist, you'll split your time between helping customers get unstuck and testing what... ...and effective customer experience. Functional Quality... ...Flexibility: Depending on the role, remote or hybrid arrangements may...Remote work- ...Quality Assurance Specialist 21.56/hour, which may be below your state's minimum... ...evaluations and audits of customer interactions to ensure... ...performance and customer experience outcomes. Create and maintain... ...work independently in a remote environment. Previous leadership...Remote workMinimum wage
- Morley is seeking a remote French bilingual QA agent to support dealership partners. You will... ...deliver resolutions in French, and uphold quality and productivity targets while working from home. Strong customer service experience and the ability to manage time effectively...Remote jobWork from homeShift work
- ...enabled services business. Our mission is to bring you quality “ground truth data” quickly, professionally, and... ...than ever before. Maestro enables us to give our customers the technology and quality service experience from that first contact to the delivered result. This...Remote workFull timeTemporary workWork at officeLocal areaShift work
$24.5 - $25.79 per hour
...Description Put your healthcare administration and customer service experience to work improving the quality of patient scheduling and referral services for military... ..., and the patient experience. Work Location: Remote - San Antonio, TX Position Requirements: Must live...Remote workHourly payContract workWorldwideMonday to FridayShift work- Ensure quality and reliability of contact center solutions across multiple channels. Test... ...chat workflows to deliver exceptional customer experiences. Develop expertise in contact center... ...Anthropic's Claude platform. It is a fully remote global company with employees across...Remote job
$30 per hour
Prolific is seeking Customer Support Representatives to join our Expert Network focusing on AI training. Candidates will review AI-generated... ...bases. Requirements include extensive customer support experience, exceptional written English, and proven problem-solving skills...Remote jobHourly payWork from homeFlexible hours$16 per hour
...Quality Specialist- Behavioral Health Pay: $16/hour ***Remote work is not available for this position. Must be able to commute to Orlando, FL daily.*** ***Remote... ...a Human Services field Quality Improvement experience preferred Experience in auditing records and...Remote workTemporary workWork at officeFlexible hours$3,533 - $4,962 per month
...Job Title: Quality Review Specialist Monthly Pay: $3,533 - $4,962 USD per month... ...checks completed customer service tickets against established... ...support corrections. This fully remote position offers work from... ...or closely related service experience preferred. Familiarity...Remote workWork from homeDay shift- ...Supporting data management and quality improvement initiatives, the... ...-time Quality Improvement Specialist will assist in developing reports... ...performance audits in a remote capacity. Key responsibilities... ...a related area or equivalent experience 2+ years of experience in data...Remote workFull time
$66k
This role is fully remote, open to candidates based anywhere in the United States outside... ...Bugs don't arrive with instructions. A customer tells you "it didn't work." Your job is... ...Skillset Hands‑on QA or software testing experience: you've reproduced bugs and written them...Remote jobHome office- ...Assisting Quality Management in monitoring GCP regulatory compliance, the full-time remote Quality Specialist I will schedule and perform internal assessments, manage quality metrics... ..../B.A.) preferred 1-2 years of related experience and/or training, or equivalent...Remote workFull time
$34.1k - $48.67k
...Quality Control Specialist IThe Quality Control Specialist I is responsible for reviewing loan operations... ...fieldMinimum of one (1) year of experience in Quality Control, Quality Assurance... ...credit checkThis is a full-time, non-remote positionFLSA Status: Non-ExemptReady...Remote workFull timeLocal area- ...Quality Review SpecialistThe Quality Review Specialist will be responsible for the review work associated with the segment... ...forward to create a better customer experience while reducing overall program... ...community, and do their best work. Remote roles will also have the...Remote workWork at officeWork from homeFlexible hours
- AuraOne, Inc. is seeking a remote contractor to conduct Customer Experience Operations reviews for India assignments. The role requires applying structured rubrics to evaluate AI outputs with emphasis on workflow, tone, and escalation logic. You will flag policy-adherence...Remote jobPart timeFor contractors10 hours per week
- ...DescriptionJob Status: Non-ExemptJob Summary: The quality specialist is responsible for analyzing calls,... ...of the agents' interaction with customers meets client's standards Monitor agents... ...and training. We hire for remote positions in the following states; Alabama...Remote workFor contractorsWork at officeLocal areaNight shiftWeekend workAfternoon shift
- ...Quality Control Specialist KensieMae Quality Control Specialists ensure the functionality, workflow, performance, and user interface of products and solutions adhere to company standards and documented requirements. This position works closely with Product and Development...Remote work
$29 - $31 per hour
...Loss Mitigation Underwriting Quality Control Specialist United States (Remote) Trending Job Description Come join... ...4) plus years of loss mitigation experience in either Underwriting, QC, HRD or... ...investors, delivering exceptional customer care and programs that support borrowers...Remote workExtra incomeFull timeWork from home- ...Accentuate Staffing is currently recruiting for a Quality Improvement Specialist to join a global organization. This position is fully remote. The Quality Improvement team receives,... ...a bachelor’s degree in nursing and must have experience in Surgical Services Operations....Remote work
- ...closely with Utilization Management (UM), Case Management (CM) and Customer Service (CS) to ensure appeal process meets established... ...good standing. ~ Bachelor's Degree OR 4 years in health care experience. ~5 years utilization management, appeals, claims and mainframe...Remote work
- ...with company procedures, the full-time Quality Control Specialist will review processes, assess... ...prepare audit reports while working remotely. Key responsibilities Conduct quality... ...Finance, or a related field, or equivalent experience Minimum of two years of experience in...Remote workFull time
- ...Publications Division, the full-time Quality Specialist will review technical documents for accuracy... ...with team members, all while working remotely. Key responsibilities Review and... ...Minimum of a 2-year degree or equivalent experience 3+ years' experience in quality...Remote workFull time
- ...opportunity to review processes, listen to customer calls, and provide feedback to various... ...include the following: Conducts quality control audits of insurance updates processed... ...Finance, or related field or equivalent experience required. Minimum of two (2) years identifying...Remote work
$56.27k - $69.9k
...Pay Plan Title: Quality Management Specialist II (NE) Working Title: Quality Management Specialist II... ...56,270 - $69,898 Office Location: Remote within Trillium’s North Central Region... ...also has four (4) years of full-time experience with the MH/DD/SA population served....Remote workFull timeWork at officeLocal areaImmediate startWork from homeFlexible hoursNight shift- ...To support quality assurance initiatives, the full-time remote Quality Specialist II will oversee compliance with audit programs, conduct audits of... ...diploma or GED Three years of claims, customer service, or enrollment experience, including one year in quality audit or...Remote workFull time
- ...real estate transactions, the full-time Quality Review Specialist will ensure the accuracy of data in... ...quality processes, all while working remotely. Key responsibilities Conduct... ...preferred 0-2 years of related work experience Familiarity with quality assurance processes...Remote workFull timeWork experience placement
- ...services initiatives, the full-time Senior Quality Improvement Specialist will coordinate regulatory and... ...to enhance healthcare delivery in a remote setting. Key responsibilities... ...qualifications Bachelor's Degree or equivalent experience in a clinical field; Master's Degree...Remote workFull time
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