Warranty Review Specialist

Warranty Review Specialist

Our client, an industry leader in automotive services, is seeking a Warranty Review Specialist to join their team. As a Warranty Review Specialist, you will be part of the Warranty Department supporting dealer and field personnel. The ideal candidate will have strong analytical skills, excellent communication abilities, and a detail-oriented mindset, which will align successfully in the organization.

Job Title: Warranty Review Specialist

Location: Irvine, CA

Pay Range: $25.00

Shift: 8 am - 5 pm Monday - Friday

What's the Job?

• Assist in evaluating and processing dealer warranty claims, including pending claims, appeals, and submissions for various warranty programs.
• Review, process, and adjudicate warranty claims, appeals, and pre-authorizations in accordance with established policies and procedures.
• Provide timely guidance and support to dealers regarding warranty coverage, claim requirements, and submission accuracy.
• Manage dealer communications related to warranty claims through email and phone support.
• Conduct Dealer Self-Reviews (DSRs), document findings, and communicate results to dealers, identifying trends and potential compliance concerns.

What's Needed?

• Knowledge of automotive systems, warranty administration, and dealer operations.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in data review, reporting, and analysis.
• Ability to manage multiple priorities in a fast-paced environment.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Engage in meaningful work that impacts customer satisfaction and operational efficiency.
• Develop your skills within the automotive warranty field.
• Be part of a reputable organization committed to excellence.
• Contribute to a company that values diversity and inclusion.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)