Office Administrator

Join AAM, LLC as an Office Administrator and help make a difference in the communities we serve! In this fast‑paced, customer‑focused role at our New Mexico Regional Office, you’ll support homeowners, HOA Board Members, and Community Management teams while processing Architectural Change requests and keeping daily office operations running smoothly. If you’re organized, proactive, and love helping people, we’d love to meet you! Position Responsibilities: Provide a wide spectrum of traditional office support such as, but not limited to: writing correspondence as needed, answering phones, ordering office supplies. Extend top‑notch customer service and problem resolution via phone and face‑to‑face interaction with board members, committee members and residents. Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties. Architectural Control Request process and oversight. Maintains accurate and current association records. Performs other duties as directed by management staff. Process checks received at NM AAM office. Knowledge, Skills and Abilities: Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented. Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. Exceptional organization and tracking skills. Ability to function efficiently in a fast‑paced, demanding environment. Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e‑mail systems. Ability to interact and work positively and effectively with homeowners and staff at all levels. Advanced communication skills both verbal and written. Superior customer service skills and phone etiquette. Ability to work collaboratively and cooperatively within the department as well as with other departments. Physical Demands & Work Environment Sitting in an office setting utilizing a computer and other office equipment. May be required to lift boxes, fill paper trays, and other minor physical office related tasks. Some errand running as needed. Qualifications Behaviors Preferred Team Player : Works well as a member of a group Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Enthusiastic : Shows intense and eager enjoyment and interest Motivations Preferred Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Self-Starter : Inspired to perform without outside help Education Required High School or better. Experience Required 2 years: Full time, paid, professional experience in an Office Administrator or similar role providing ongoing administrative and customer support. Familiar with basic accounting concepts. HOA/property management industry experience preferred. Valid Driver's License. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr AAM Brand