Sales Operations Coordinator

Job Description

Job Description

Sales Ops Coordinator – This role serves as the critical link between Sales, Customers, Manufacturers, and Operations, ensuring commercial construction projects progress efficiently from specification and quotation through order entry, delivery, and project closeout. 

Job Overview:

• Company: Architectural Systems Inc
• Salary/Pay Rate: $60,000 - $75,000 per year plus Performance Based Bonus and Profit Sharing
• Location: Bonsall, California
• Job/Employment Type: Full Time
• Project Scope: Exterior Facade Building Envelope Metal, Nonmetal and Daylighting (Commercial, Government, or Federal)
• Mandatory Licenses & Certifications: None Required

The Opportunity:

Architectural Systems, Inc. (ASI) is seeking a highly organized, customer-focused Project Sales & Operations Coordinator to support our growing team of architectural sales professionals. This role serves as the critical link between Sales, Customers, Manufacturers, and Operations, ensuring commercial construction projects progress efficiently from specification and quotation through order entry, delivery, and project closeout.

The ideal candidate enjoys building relationships, solving problems, managing multiple priorities, and providing exceptional customer service in a fast-paced construction environment.

How You Will Make an Impact:

• Sales Support
• Follow up on quotations to determine project status and next steps.
• Maintain ongoing communication with architects, glazing contractors, general contractors, owners, and distributors.
• Assist outside sales representatives with project updates and customer follow-up.
• Track bid results and identify opportunities for project conversion.
• Coordinate sample requests, literature, and product information.
• Order Management
• Review purchase orders for accuracy.
• Enter orders into the ERP/CRM system.
• Coordinate order acknowledgments with manufacturers.
• Monitor production schedules.
• Track deliveries and communicate shipping updates.
• Coordinate delivery address changes and resolve shipping issues.
• Assist with warranty requests and project closeout documentation.
• Customer Service
• Serve as the primary point of contact for assigned projects.
• Respond promptly to customer questions regarding pricing, schedules, deliveries, and technical information.
• Build long-term relationships through proactive communication.
• Resolve customer issues while maintaining a high level of professionalism.

Required Qualifications & Experience:

• 3+ years of experience in commercial construction, architectural products, building materials, glazing, manufacturing, or construction project coordination.
• Excellent organizational and time management skills.
• Strong verbal and written communication.
• Ability to manage multiple projects simultaneously.
• Strong customer service orientation.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Experience using CRM or ERP software.

Preferred Qualifications & Experience:

• Experience with manufacturer's representatives.
• Knowledge of architectural drawings and specifications.
• Familiarity with glazing systems, rainscreens, cladding, daylighting systems, or commercial building envelopes.
• Experience with Bluebeam, AutoCAD, Procore, ConstructConnect, or Dodge Construction Network.
• Knowledge of commercial construction bidding processes.

Compensation & Benefits:

• 401(k) retirement savings program with employer matching.
• Performance-based bonus and profit-sharing opportunities.
• Comprehensive medical insurance coverage.
• Paid time off for holidays, vacation, and sick leave.
• Structured mentor training and defined career development plans.
• Company-sponsored events and travel projects with per diem.

About Us:

Architectural Systems Inc (ASI) is a leading provider of exterior facade building envelopes, operating with a family-first philosophy. We are genuinely invested in our team's personal and professional growth, providing clear career pathways, training, and a compensation structure that rewards both individual and collective success. 

Learn more about us at  

Architectural Systems Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.