Patient Care Coordinator/Medical Assistant

Job Description

Job Description

Patient Care Coordinator

Make a difference in patients' lives every day.

We're looking for a compassionate, organized, and detail-oriented Patient Care Coordinator to join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care.

If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

As a Patient Care Coordinator, you'll serve as the primary point of contact for your assigned patient population and care teams. Your day will include:

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventions
• Maintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities

What We're Looking For

• High school diploma or GED required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired. We welcome individuals who have worked in healthcare, senior living, medical offices, customer service, or other service-focused environments.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

If you're looking for a rewarding role where your communication skills, organization, and dedication can truly make a difference, we encourage you to apply today.

Join us and help deliver exceptional care, one patient at a time.

Hourly range for posted region

$23—$25 USD