Program Manager IV - SRE

Our client, a leading organization in the technology and enterprise solutions sector, is seeking a Program Manager IV - SRE to join their team. As a Program Manager IV - SRE, you will be part of the Operations Support department supporting cross-functional teams. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach to problem-solving, which will align successfully in the organization. Job Title: Program Manager IV - SRE Location: Chicago, Illinois (Remote options available) Pay Range: What's the Job? Own the integrated delivery plan for SRE deliverables, sequencing workstreams, defining milestones, and managing dependencies across application, infrastructure, and vendor teams. Drive SRE outcomes by leading initiatives such as runbook maturity, SLO/SLI definition, incident management, alert tuning, and resilience engineering to enhance service reliability and operability. Maintain program governance artifacts including the integrated program plan, RAID logs, dependency mapping, decision logs, and operational readiness dashboards; prepare concise executive materials and status reports. Coordinate cross‑functional stakeholders, facilitate alignment, run risk and decision workshops, and resolve dependencies among Platform Ops, application owners, security, infrastructure, observability teams, and third‑party vendors. Track and report on program status, including weekly consolidated updates, dashboards, operational readiness views, and post‑change validation summaries during critical delivery windows. What's Needed? Minimum of 3+ years experience as a Senior Program Manager leading large, multi‑workstream technology initiatives. At least 7+ years overall experience in application and infrastructure delivery with proven exposure to SRE/observability programs. Experience managing enterprise programs focused on SRE outcomes such as SLO/SLI adoption, incident management, and platform hardening. Strong presentation skills with a history of engaging with VP/SVP/executive forums and maintaining program governance artifacts for leadership review. Ability to coordinate resources, manage risks, and escalated issues effectively to ensure smooth delivery and operational handoff. What's in it for me? Opportunity to work on impactful, large‑scale technology initiatives that improve service reliability and operational excellence. Engagement with a dynamic team committed to innovation and continuous improvement. Flexible work arrangements supporting work‑life balance. Exposure to cutting‑edge SRE practices and enterprise‑level program management. Potential for professional growth and development within a forward‑thinking organization. Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands — Manpower, Experis, Talent Solutions, and Jefferson Wells—creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity — as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year — all confirming our position as the brand of choice for in‑demand talent. #J-18808-Ljbffr