Onsite Endoscopic Specialist- Austin

Onsite Endoscopic Specialist - Austin In this role, you will provide hands‑on support for KARL STORZ medical devices—including hand instruments and state‑of‑the‑art video equipment—within assigned hospitals. This position collaborates closely with Sterile Processing Departments and Operating Room teams to ensure the success of surgical procedures. Job Function: Repair & Service Location: Austin, TX, US Work Flexibility: Field‑based (Hospital) Key Responsibilities Face‑to‑face customer support with OR, SPD and Biomed teams Video tower/system set‑up and support Inspection, repair, troubleshooting and replacement of KARL STORZ devices Monitoring, reporting, and facilitating repair/exchange transactions Transporting, cleaning/sterilization and packaging of instruments after use Trouble‑shoot video and instrument issues in the O.R. Requirements A minimum of a high school diploma or equivalent Experience in Sterile Processing, Sales, or another Surgical Technology/Medical role Excellent written and spoken English business communication skills; proven success in a collaborative, service‑oriented team environment Effective communication, collaboration, and time‑management skills Exceptional organizational skills with the ability to multi‑task Proficient in MS Office; role requires working with Excel spreadsheets and reporting Completion of a drug screening for safety‑sensitive positions required Must be able to lift/push/pull up to 25lbs Preferred Qualifications Associate’s Degree and/or CRCST certification Key Attributes of an Exceptional OES Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. Critical Thinking & Problem Solving: Analyze situations to understand the “why” and “how,” delivering solutions with professionalism. Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What Is in It for You Relocation Support Generous relocation reimbursement packages to ease your transition. Professional Growth & Development Financial support to obtain industry certifications (e.g., CST, CRCST). Reimbursement for certification exam fees and study materials. Ongoing training and educational opportunities to advance your career. Collaborative & Dynamic Work Environment Cross‑functional collaboration and knowledge sharing. Regular feedback, recognition, and support for growth and development. Team celebration of successes. Access to Cutting‑Edge Medical Technologies Work with state‑of‑the‑art medical equipment. Collaborate with leading medical professionals. Contribute to innovative solutions that improve patient care. Medical / Dental / Vision, including a wellness program and pet insurance. Up to 8 weeks of 100% paid company parental leave (maternal/paternal, adoption, fostering). 401(k) retirement savings plan with a 60% match of the employee’s first 6% contribution (up to IRS limits). Section125 Flexible Spending Accounts. Life, STD, LTD & LTC Insurance. Tuition pre‑reimbursement up to $5,250 per year. Fitness reimbursement of up to $200 annually. And much more. MA Applicants: State Law Compliance It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr