Audio/Visual Support Engineer-Hopkinsville, KY-Long term Contract

Role : Audio/Visual Support Engineer

Location : Hopkinsville, KY

Job Type : Long term Contract

Job Summary

Role Audio/Visual Support Engineer

Required Technical Skill Set

Crestron Audio/Video device setup & Support, Teams conferencing setup. Conference room support, Zoom setup & Support

Desired Competencies (Technical/Behavioral Competency)

Primary Skills:

• Provide white glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
• Performing tasks that require physical presence at a Customer Locations.
• Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
• Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
• Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
• Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
• Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
• Handling the installation, replacement, or removal of Equipment Components.
• Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
• Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
• Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
• Perform asset management.
• Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings