Residential HVAC Service Manager (Hiring Immediately)

• Your ideas won't disappear into corporate layers.
• Your leadership will matter.
• As our company continues to grow, this role will grow with it.

• Build a service department known for professionalism, consistency, and customer trust.
• Develop technicians into trusted trade professionals.
• Improve customer satisfaction.
• Reduce callbacks through coaching and quality control.
• Strengthen communication between the office and the field.
• Improve operational efficiency and profitability.
• Recruit, develop, and retain top talent.
• Help create future leaders within our organization.

• Lead, manage, and hold accountable a team of HVAC service technicians.
• Conduct daily huddles, weekly meetings, and regular ride-alongs.
• Build a positive, team-first culture.

• Monitor productivity, and department performance.
• Improve efficiency and reduce unnecessary costs.
• Ensure jobs are completed accurately, safely, and on schedule.
• Work closely with dispatch and customer service.

• Help ensure every customer receives exceptional service.
• Resolve escalated customer concerns professionally.
• Maintain high standards for communication and workmanship.

• Participate in hiring and onboarding new technicians.
• Train, coach, and develop technicians in technical skills and customer service.
• Help create career paths within the department.

• Monitor KPIs.
• Improve service profitability.
• Reduce warranty callbacks.
• Support company growth initiatives.

• Lead with humility.
• Stay calm under pressure.
• Have proven experience leading and motivating a team - you know how to coach, hold others accountable, and get results.
• Be a strong communicator with excellent organization and follow-through skills.
• Take ownership instead of making excuses.
• Be comfortable using technology, scheduling tools, and performance tracking software.
• Have experience in HVAC, electrical, or construction management. This is a plus, but not required.
• Be committed to continuous improvement, teamwork, and delivering a 5-star customer experience.
• Like building systems that improve consistency.
• Have the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Have a valid drivers license and clean driving record.

• Competitive pay estimated earning potential of $85,000 - $110,000 annually.
• Simple IRA retirement plan with 3% company match after the first year.
• Health Insurance Reimbursement Account.
• Paid day off on your birthday.
• 5 days of PTO accrued per year with additional days added for each year of employment.
• 6 Paid Holidays. (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
• Stable year round work.
• Company events.
• Modern technology and tools.
• Company-provided uniforms (polos, pants, jackets) with laundry service.
• Company-provided vehicle with gas card.
• Company-provided computer.
• As a family-oriented company, we prioritize open communication and a strong team culture.
• Paid Training at our facilities.
• Supportive and collaborative work environment.

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Compensation details: 00 Yearly Salary

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