Hr Payroll And Benefits Specialist (Knoxville)

About the Company

MyVenue and Tapin2 are award-winning developers of point-of-sale (POS) SaaS solutions for sports, entertainment, and hospitality venues worldwide. The fully integrated solution includes POS software, mobile ordering, suite catering, vending, retail, back office inventory and event management, real-time dashboards, and customizable reporting. Customers include some of the most iconic entertainment brands in the world, including the Dodger Stadium (LA Dodgers), Lambeau Field (Green Bay Packers), LA Memorial Coliseum (LA28 Olympics), Daytona 500 (NASCAR), Lumen Field (Seattle Seahawks), and AT&T Stadium (Dallas Cowboys).

About the Role

We're looking for an HR Payroll and Benefits Specialist who is a subject matter expert in compensation and benefits, to own the accurate, timely, and compliant administration of payroll and employee benefits for our US workforce. This role is ideal for someone who thrives on precision and consistency, while also bringing a continuous-improvement mindset to how payroll and benefits processes run day to day.

As a subject matter expert in compensation and benefits, you’ll also provide guidance on compensation practices, benefits programs, and employee inquiries, helping ensure our programs are competitive, compliant, and aligned with business needs.

What You'll Do

• Administer benefits (health insurance, 401(k)) — manage enrollments, changes, and terminations, and act as liaison between employees, providers, and internal stakeholders
• Support US onboarding/offboarding — documentation, work authorization, security checks, record creation, and HR system updates
• Coordinate payroll administration — process employee changes, maintain and validate payroll data, and support reconciliation;
  liaise with Finance andauthorities on compliance
• Own US payroll end-to-end as subject-matter lead — drive process improvements, ensure federal/state/local compliance, and guide Finance/HR on US payroll matters
• Support employees and managers on payroll/benefits inquiries, resolving issues and coordinating with external providers
• Partner with HR, Finance, and external vendors (payroll providers, benefits carriers) to resolve discrepancies and ensure smooth operations

Essential Experience:

• Minimum 5 years of experience in payroll administration, compensation & benefits administration, or a combined HR generalist role with strong payroll/benefits exposure
• Proven experience managing employee benefits programs, including health insurance and retirement plans.
• Solid understanding and experience of US payroll regulations, tax withholding, and benefits compliance requirements
• Experience with payroll systems (e.G, ADP, Gusto, Paycom, Workday or similar)
• High attention to detail and strong organizational skills, with the ability to manage sensitive and confidential information
• Comfort working in a fast-paced environment with both routine processing and process-improvement projects
• Strong communication skills and a service-oriented approach to supporting employees
• A proactive mindset — someone who not only executes reliably but also looks for smarter, more efficient ways to get the work done.

Education Qualification:

• Bachelor's degree in Human Resources or Business.
• Payroll certification (e.G., FPC or CPP) preferred.

Nice to Have

• Experience supporting multi-state payroll
• Familiarity with HRIS system implementations or upgrades
• Prior experience in a growing or scaling organization

Interested candidates should apply with an updated resume. We look forward to hearing from you!