Sales Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance

In-House Sales Coordinator — Culligan of Chico
Full-Time | Monday–Friday

Culligan of Chico is hiring a Sales Coordinator to play a vital role in our sales success — managing leads, booking appointments, and supporting customers from first contact through installation. This is a revenue-generating position that directly impacts every family, every day!

Key Responsibilities

• Manage inbound leads (portal, website, phone, referrals, campaigns); make outbound touches daily to book consultations and water tests
• Follow up on unsold estimates; identify upsell/replacement opportunities; support the Outside Sales pipeline
• Coordinate, optimize, and resolve customer scheduling conflicts for Outside Sales calendars. 
• Maintain CRM accuracy, track KPIs, and support reporting

KPIs : outbound touches, lead response time, appointment conversion, follow-up completion, CRM accuracy, customer satisfaction

Required : strong communication, organization, and problem-solving skills; professional phone etiquette; Google Suite/CRM proficiency; team-first attitude

Preferred : inside sales, call center, CRM, or home services/water treatment experience

Benefits : competitive hourly wage + incentives, medical/dental/vision, PTO, paid holidays, retirement plan, training and advancement opportunities

Role mix: ~45% inside sales, 35% customer service, 10% admin. 100% scheduling/coordination!!!