AI-Driven IT Support Technician | End-User Champion

OSP Services Inc

AmeriNat is seeking an IT Support Technician in Albert Lea, MN to deliver exceptional end-user IT support and training. You will manage ServiceDesk tickets, assist users across in-person, phone, email, and chat channels, and coordinate with vendors as needed.

The role emphasizes internal customer satisfaction and the use of AI-assisted tools to accelerate troubleshooting, documentation, and knowledge discovery while maintaining security and accuracy.

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Vacancy posted 4 days ago

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