Attendant, Housekeeping

Attendant, HousekeepingAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National Park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it's our passion.Job SummaryThe primary responsibility of the Attendant, Housekeeping is to provide quality service in all Guest Rooms, Public Areas (PA), and Heart of House (HOH) spaces. Colleagues in this role must demonstrate genuine concern for guests and colleagues while ensuring friendly, safe, efficient, and professional service.Key Duties & ResponsibilitiesExceeds guest expectations of Housekeeping services, being responsible for the cleanliness of Guest Rooms, PAs, and HOH spaces in assigned sections, ensuring that these and all other spaces are cleaned according to One&Only standardsAdheres to the standard operating procedures about cleaning, sanitation, and set-up in Guest Rooms, PAs, HOH spaces, and other venues, as well as in Laundry and Uniform roomsEnsures that all scheduled arrival rooms are ready at the time specifiedEnsures hallways, corridors, pantries, lockers, elevators, and offices are kept tidyEnsures carpets are kept clean through daily spotting and vacuumingEnsures that all equipment is properly cared for, cleaned, and correctly stored to be in good repairConducts general and deep cleanings of trolleys, caddies, and toiletsEnsures that linens, towels, and other supplies are distributed to the correct areas and/or to Linen roomsEnsures supplies, amenities, and linens are replenishedReports all lost and found items, following related SOP to guarantee proper storage and follow-upEnsures ice machines and glasswashers are sanitizedEnsures Guest Room glassware and cutlery are sanitizedInforms In-Room Dining team when room service trays need to be removedReports flower arrangements that need replacementEnsures all defects are reported to the Executive Housekeeper immediatelyExtends appropriate greetings to all guests and colleagues at every opportunity, using names whenever possibleAdheres to One&Only standards regarding dress, appearance, and groomingDevelops a positive working relationship with all colleagues and other departments, facilitating a team-oriented atmosphereMaintains safe workplace practices as per the health and safety SOPEnsures all HOH corridors, fire staircases, changing rooms, and shower areas as per SOPAdheres to chemical utilization as per the chemical training SOPAttends training courses as required, continually striving for the improvement of their knowledge and skillsAssists with any other duties as required by the Executive Housekeeper or other members of the management teamSkills, Experience, & Educational RequirementsPrevious cleaning experience is an advantage, but is not requiredStrong knowledge of all hotel facilities, services, and working hours is preferredAbility to communicate effectively with guests, co-workers, and managers is requiredMust be able to read, write, and speak English with proficiencyAbility to work a flexible schedule, including weekends, holidays, and night shifts is essentialMaintains a positive attitude at all timesBenefitsFull-Time Year-RoundMedical insurance - 80% of premium paid by employerHealth Savings Account with $50 employer contribution per pay periodDental, vision & life insurance - 100% of premium paid by employer5 weeks of PTO (Paid Time Off)Uniform provided & complimentary launderingComplimentary transportation to/from resortComplimentary meal per shiftSubsidized housing based on availabilityDiscounts at F&B outlets on property14 nights per year at $100/night* at Kerzner Properties worldwideWinter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membershipSeasonal Uniform provided & complimentary launderingComplimentary transportation to/from resortComplimentary meal per shiftSubsidized housing based on availabilityDiscounts at F&B outlets on propertyWinter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membershipPhysical RequirementsThe ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:Standing, walking, stooping, kneeling, and bending in an operational environment for extended periodsFrequent bending, twisting, stooping, reaching, and pullingLifting and carrying of loads weighing up to 50 poundsWorking in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.