Luxury Client Advisor

Eleventy USA, LLC is a luxury sportswear brand rooted in Italian craftsmanship and exceptional quality. The brand is recognized for its refined designs and commitment to blending elegance with comfort. Drawing inspiration from Italian traditions, Eleventy creates versatile collections that cater to sophisticated and modern lifestyles. Discover more about our brand on Instagram at Role Description This is a full-time, on-site role located in the Woodbury Common Premium Outlet, Central Valley, NY for a Client Advisor. The Client Advisor will be responsible for delivering exceptional customer service, providing personalized recommendations, and building strong client relationships to ensure customer satisfaction. Responsibilities include addressing client inquiries, maintaining a high level of product knowledge, and contributing to sales targets while representing the brand values and ethos at all times. At Eleventy, style is more than clothing—it’s an experience, a feeling. Guided by our four pillars—Connection, Hospitality, Quality, and Expertise—we create moments that inspire confidence and leave a lasting impression. Connection We believe every client interaction is an opportunity to build trust and long-lasting relationships. You’ll get to know each client’s lifestyle, preferences, and aspirations, creating personalized wardrobes that feel effortless and deeply personal. Hospitality From the first greeting to the final fitting, every detail reflects the warmth and generosity of Italian service. You’ll make clients feel seen, understood, and cared for, turning shopping into a memorable and enjoyable experience. Quality True luxury is in the details. From the hand of the fabric to the craftsmanship of the tailoring, you’ll represent products made to the highest standard—and ensure that every client interaction meets the same level of care. Expertise Clients come to Eleventy for more than clothing—they come for guidance. You’ll combine a sharp understanding of style and fit with knowledge of trends and modern dressing to help clients look and feel their best. As a Stylist, you will: Deliver personalized styling experiences rooted in the four pillars. Build and maintain a loyal client book through authentic relationships. Celebrate your clients’ special moments with thoughtful, personalized outreach that show genuine care. Achieve personal and store sales goals while representing Eleventy’s aesthetic. Collaborate with your team to create an inviting, inspiring store environment. Support in-store events and experiences that deepen client engagement. What you’ll receive Competitive salary + uncapped commissions. Ongoing training to elevate your styling and clientelling skills. A culture that celebrates individuality, growth, and achievement. The opportunity to represent a globally recognized Italian luxury brand. The deeply rewarding feeling of knowing you’ve made a real difference in someone’s life Qualifications Strong client relations and customer satisfaction skills, ensuring a positive client experience. Excellent communication and interpersonal skills for engaging effectively with clients and team members. Customer service experience and the ability to provide tailored solutions to meet client needs. Ability to work collaboratively in a team-oriented retail environment. Experience in luxury retail and familiarity with high-end fashion is advantageous. High level of professionalism and commitment to representing the brand's values. #J-18808-Ljbffr