Quality Technician

Quality Technician

Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.

The Quality Technician I can perform quality assurance duties as assigned to assure all products meet or exceed customer requirements. The Quality Technician I is expected to demonstrate proficiency in at least one of the three discipline identified, 1) wax batch approvals, sample inspection, processing, packaging and distribution of samples to customers and or secondary test providers; the creation and distribution of required documentation to internal and external test groups, the entry and validation of data into specified databases maintenance of cataloging of wax inspection standards 2) the inspection of incoming components to approved standards; the creation and storage of inspection records and other documentation into specified system, the maintenance of incoming inspection standard 3) the sampling/inspection of in-process production materials, the sampling/inspection of finished goods at pack-out; and/or sampling/inspection of finished goods in inventory against standards.

Responsibilities also include collecting and entering inspection results and/or other information in logs (paper and/or computer), and other duties and tasks as assigned. In addition, they assist the QA management with data collection activities and projects.

It is expected that the Quality Technician I can work from standard department SOP's and participate in cross training activities to become eligible to transition into the Quality Technician II role within 12-18 months from becoming a Quality Technician I.

Role and Responsibilities

• Supports the supervisor with quality related items in a manufacturing process environment with respect to candles and home fragrance products.
• Monitors and helps verify corrective and preventive actions are effective and sustainable while maintaining product quality (wax, wick, fill weights, wick centering, labeling, cleanliness, etc.) against standard operating procedures).
• Evaluate efficiency standards and measure performance to targets.
• Tracks, reports, and supports corrective actions as defined by the supervisor to maintain and improve efficiencies.
• Responsible for supporting the BME & EU testing process, logging samples into database, and printing testing forms and ID barcodes. (zero-cure burns, other burns & testing).
• Monitor and report on the quality of finished candles at pack-out against customer requirements.
• Prepares samples according to customer requirements, sets up distribution to various testing facilities (internal, customer, 3rd party), and communicates the sample distribution list with various customer reps daily.
• Ensures a safe work environment by communicating safety requirements, auditing, tracking, and providing feedback and corrective actions to employees and management.
• Will collect data, maintain metrics, monitor trends, and report to supervision on the health and well-being of manufacturing
• Help keep the expected performance standards visible to all production and QA personnel
• Perform process, line and procedural audits while challenged with
• Provides additional support where needed and serve as backup coverage for senior technicians and supervisors.

Required Qualifications

• High school diploma or general education diploma (GED)
• 1+ year as an inspector or similar position in which the individual was required to monitor and report on quality attributes of some product and/or process
• Must be able to speak and understand English

Preferred Qualifications

• Will be expected to be a team member offering opinions, supporting initiatives, and treating co-workers with mutual respect.
• Ability to use various machines and practical skills.
• Good communication skills to deliver valuable teamwork.
• Able to follow and execute instructions.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.