Head of Solution Architecture

Job Description

Head of Solution Architecture | Digital Payments | Virginia

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Lead the future of digital payment solutions.

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We're partnering with a global technology leader that is transforming the payments industry through innovative digital payment platforms used by some of the world's largest financial institutions.

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This is a rare opportunity for an experienced Head of Solution Architecture to build and lead a high-performing team responsible for shaping customer solutions, influencing product strategy, and acting as the technical bridge between customers, Product Management and Engineering.

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The Opportunity

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As Head of Solution Architecture, you'll own the technical customer engagement model across the entire solution lifecycle, from solution design and implementation through to production support and continuous product improvement.

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You'll lead a team of Solution Architects, ensuring customers receive exceptional technical guidance while driving architectural consistency, operational excellence and product innovation.

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This is a highly visible leadership role where you'll work closely with executive stakeholders, customers and engineering leadership to deliver world-class digital payment solutions.

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What You'll Be Doing

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• Lead, mentor and develop a team of Solution Architects supporting an enterprise digital payments portfolio.
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• Own the technical customer engagement model across pre-sales, implementation and post-production support.
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• Act as the key technical interface between customers, Product Management and Engineering.
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• Drive solution quality, architectural governance and best practice across multiple customer programmes.
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• Translate customer requirements, operational challenges and enhancement requests into actionable product improvements.
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• Lead technical discussions during major customer escalations and critical incidents.
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• Champion standardisation, solution reuse and continuous improvement across the product portfolio.
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• Define and monitor KPIs relating to solution quality, customer satisfaction and implementation success.
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What We're Looking For

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• Proven experience leading Solution Architecture or Technical Consulting teams.
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• Strong background delivering complex enterprise software or SaaS solutions.
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• Experience working closely with Product Management and Engineering organisations.
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• Excellent stakeholder management skills with the ability to engage both executive customers and technical teams.
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• Strong understanding of enterprise architecture, solution design and software delivery lifecycles.
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• A collaborative leader who enjoys developing people and building high-performing technical teams.
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• Experience within payments, financial services, fintech or another highly regulated technology environment would be highly advantageous.
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Why Join?

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• Executive-level leadership opportunity with significant strategic influence.
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• Work on market-leading digital payment technologies used globally.
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• Lead a talented technical organisation with real ownership and autonomy.
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• Collaborate with senior executives, major enterprise customers and product leaders.
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• Competitive compensation package including bonus and comprehensive benefits.
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If you're passionate about leading technical teams, shaping product direction and delivering exceptional customer outcomes, we'd love to hear from you.

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Apply today or contact us for a confidential conversation.