Program Manager - Supply Chain AI Transformation

Cisco Supply Chain Program Manager

Cisco Supply Chain plays a critical role delivering profitable growth and strategic outcomes for Cisco's customers, shareholders, and business units. Our highly engaged organization excels in a challenging environment, continually transforming the way we work to be one step ahead of the ever-changing world around us. Component Central Operations (CCO) enables the Components Business to achieve world-class Silicon & Optical operations by leading end-to-end process improvements and digital transformation, leveraging portfolio management, data & security, and architecture expertise. We drive execution to achieve business outcomes enabling Components Operations to maximize revenue, margin, & deliver world-class products in a cost-effective and efficient manner.

Your Impact

You will be a key part of the Components Central Operations (CCO) team, working with business leaders in CCO, Data & Analytics AI/ML Team, Supply Chain Transformation (SCT), and the larger Supply Chain Organization (SCO). The teams work collaboratively to set the supply chain strategies, craft, and drive the target business architecture, enable and scale operation activities through detailed program execution. These multi-functional teams work across all tracks within Supply Chain and externally to other corporate functions to advance the transformation capabilities of Cisco and our customers.

As a CCO Program Manager, you will lead the AI implementation & execution for Components. The responsibilities include implementing AI project execution processes, planning and initiation of AI initiatives at various levels of completion, monitor progress and schedules of Components AI portfolio, communicate with project & program stakeholders, develop portfolio status reports, etc.

Responsibilities Include

• AI PMO Process Development: Developing AI project execution methodologies & PMO processes
• AI Program Management: Oversee Components AI projects & use cases, focusing on scope, objectives, timelines, and deliverables, coordinating resources, and monitoring progress to ensure successful execution and delivery
• Communications: Manage communication plan including setting expectations, internal and external communications, and reporting out in high-value meeting cadences with stakeholders
• Stakeholder Partnership: Align with both technical and business teams to drive improvement to processes and procedures
• Performance Measurement and Reporting: Develop performance metrics, monitor key performance indicators, and generate reports to effectively track progress, evaluate outcomes, and make informed decisions based on data

Required Skills

• 8+ years of experience in Portfolio & Program Management
• Experience managing AI/ML projects & use cases, and developing project execution methodologies & PMO processes
• Deployed models, agents, operational stages for AI enablement
• Able to coach and train on best practices for AI/ML implementation

Preferred Skills

• Industry experience with Semiconductor or Manufacturing industry
• Excellent communication, organization, presentation, and analytical skills
• Experience working with cross-functional teams in a challenging environment
• Nice to Have: AI/ML Basic Certification, PMP Certification, Monday.com experience

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $146,100.00 to $190,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$146,100.00 - $229,600.00

Non-Metro New York state & Washington state:

$133,200.00 - $221,400.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.