Records Specialist

Job Title

Records Management Clerk

Job Description

Performs a variety of records management functions on behalf of the City's Police Department; provides clerical support in relation to Police Records Section operations; provides customer service to the public; processes open record requests and/or permit applications; and performs other related duties as assigned.

Examples Of Duties

Answers incoming calls on the Police Department's non-emergency phone lines. Responds to records, permit, or other routine law enforcement inquiries from the public. Staffs the front window and provides customer service to the public. Reviews/processes open records requests; assists citizens in obtaining copies of police reports. Processes alarm, taxi, vendor, solicitor, and/or parade permit applications. Conducts military background checks. Performs a variety of clerical records management duties. Enters arrest records into the departmental computer system. Monitors records data for accuracy and completeness. Processes accident reports for distribution. Maintains records of incoming/outgoing faxes and public release reports. Serves as False Alarm Coordinator; transfers alarm calls into the alarm system; generates billing for alarm charges; waives alarm charges as appropriate. Performs other related duties as assigned or required.

Minimum Requirements

High School Diploma or equivalent, and one year clerical support experience, preferably in a law enforcement environment; OR an equivalent combination of education and experience. NCIC/TCIC Certification is required after employment. Must possess a valid Texas Driver's License. Requires 40 wpm net typing speed.

Physical Demands/Work Environment

Work is performed in a standard office environment. Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 30 pounds.

Benefits

All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Emergency Leave Longevity Pay Retirement Plan Employees participate in the Texas Municipal Retirement System. with a two to one match. Insurance Medical, dental, and life insurance is offered. Cafeteria Plan Free Employee Health Clinic Tuition and Certification Reimbursement The City of Longview offers 100% reimbursement of approved college tuition and required fees (excluding books) to employees involved in occupation related courses on a degree plan.